86 Results Found
000000000000IIE
by
Grönfeldt, Svafa.
Table of contents http://www.loc.gov/catdir/toc/ecip0515/2005018321.html
Format:
Books
Publication Date
2006
Excerpt:
Customer services -- Management.
by
Fogli, Lawrence.
Format:
Books
Publication Date
2006
Excerpt:
Customer service delivery : research and best practices / Fogli, Lawrence.
15.
by
Rayport, Jeffrey F.
Table of contents http://www.loc.gov/catdir/toc/ecip0414/2004002104.html
Format:
Books
Publication Date
2005
Excerpt:
Customer services -- Management.
by
Arussy, Lior.
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0617/2004022230-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0617/2004022230-d.html
Table of contents only http://www.loc.gov/catdir/toc/ecip051/2004022230.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0617/2004022230-d.html
Table of contents only http://www.loc.gov/catdir/toc/ecip051/2004022230.html
Format:
Books
Publication Date
2005
Excerpt:
Customer services -- Management.
17.
by
Sanderson, Susan M.
Format:
Electronic Resources
Publication Date
2004
Excerpt:
Computer industry -- Customer services -- Management.
18.
by
Kotler, Philip.
Format:
Books
Publication Date
2004
Excerpt:
: partnering to build customer relationships -- Marketing in the digital age : making new customer connections
19.
by
Brink, A. (Annekie)
Format:
Books
Publication Date
2004
Excerpt:
Customer relationship management & customer service / Brink, A. (Annekie)
20.
by
Hutt, Michael D.
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-d.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-d.html
Format:
Books
Publication Date
2004
Excerpt:
Business marketing management : a strategic view of industrial and organizational markets / Hutt
by
Jordaan, Yolanda.
Format:
Books
Publication Date
2004
Excerpt:
Customer services.
22.
by
Czinkota, Michael R.
Format:
Books
Publication Date
2004
Excerpt:
expansion -- Product and brand management -- Services marketing -- Global pricing strategies -- Logistics
23.
by
Waugh, Troy.
Publisher description http://www.loc.gov/catdir/description/wiley041/2003021210.html
Table of contents http://www.loc.gov/catdir/toc/wiley041/2003021210.html
Contributor biographical information http://www.loc.gov/catdir/bios/wiley047/2003021210.html
Table of contents http://www.loc.gov/catdir/toc/wiley041/2003021210.html
Contributor biographical information http://www.loc.gov/catdir/bios/wiley047/2003021210.html
Format:
Books
Publication Date
2004
Excerpt:
Customer relations -- Management.
by
Butler, David L. (David Lawrence)
Format:
Books
Publication Date
2004
Excerpt:
Bottom-line call center management : creating a culture of accountability and excellent customer
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