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49. 
Cover image for Quality management for organizational excellence : introduction to total quality
by 
Goetsch, David L.
Format: 
Books
Publication Date 
2014
Excerpt: 
Quality management for organizational excellence : introduction to total quality / Goetsch, David L.
Available: Copies:
50. 
Cover image for Using experience to develop leadership talent : how organizations leverage on-the-job development
by 
McCauley, Cynthia D. (Cynthia Denise), 1958- editor of compilation.
Format: 
Books
Publication Date 
2014
Excerpt: 
BUSINESS & ECONOMICS / Human Resources & Personnel Management.
Available: Copies:
51. 
Cover image for Sports injuries : prevention, management and risk factors
by 
Hopkins, Gabrielle.
Format: 
Books
Publication Date 
2014
Excerpt: 
Sports injuries : prevention, management and risk factors / Hopkins, Gabrielle.
Available: Copies:
52. 
Cover image for Organisational change : development and transformation
by 
Waddell, Dianne, 1949-
Format: 
Books
Publication Date 
2014
Excerpt: 
Management -- Training.
Available: Copies:
53. 
Cover image for Integrity in government through records management : essays in honour of Anne Thurston
by 
Lowry, James, 1978-
Format: 
Books
Publication Date 
2014
Excerpt: 
Integrity in government through records management : essays in honour of Anne Thurston / Lowry
Available: Copies:
54. 
Cover image for Managing service excellence : the ultimate guide to building and maintaining a customer-centric organization
by 
Crutcher, C. William, author.
Format: 
Books
Publication Date 
2014
Excerpt: 
Customer services -- Management.
Available: Copies:
55. 
Cover image for A guide to service desk concepts
by 
Knapp, Donna, author.
Format: 
Books
Publication Date 
2014
Excerpt: 
Operations Bridge -- Service Management and Improvement -- Technical Support -- Training -- Characteristics
Available: Copies:
56. 
Cover image for Fundamentals of selling : customers for life through service
by 
Futrell, Charles.
Format: 
Books
Publication Date 
2014
Excerpt: 
. Managing yourself, your career, and others. 15. Time, territory, and self-management : keys to success ; 16
Available: Copies:
by 
Swanepoel, Ben, editor, author.
Format: 
Books
Publication Date 
2014
Excerpt: 
South African human resource management : theory and practice / Swanepoel, Ben, editor, author.
Available: Copies:
58. 
Cover image for Commodity risk management : theory and application
by 
Poitras, Geoffrey, 1954-
Format: 
Books
Publication Date 
2013
Excerpt: 
Commodity risk management : theory and application / Poitras, Geoffrey, 1954-
Available: Copies:
by 
Wilter, John, author.
Format: 
Books
Publication Date 
2013
Excerpt: 
Startools : people management tools, tips and templates / Wilter, John, author.
Available: Copies:
60. 
Cover image for Performance consulting : applying performance improvement in human resource development
by 
Rothwell, William J., 1951-
Format: 
Books
Publication Date 
2013
Excerpt: 
Employees -- Training of.
Available: Copies:
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