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1. 
Cover image for The AMA handbook of project management
by 
Dinsmore, Paul C.
Format: 
Books
Publication Date 
2014
Excerpt: 
construction / Christopher Sauer -- ch. 44. Why IT matters : project management for information technology
Available: Copies:
2. 
Cover image for A guide to service desk concepts
by 
Knapp, Donna, author.
Format: 
Books
Publication Date 
2014
Excerpt: 
Computer service industry -- Customer services.
Available: Copies:
3. 
Cover image for Principles of marketing
by 
Kotler, Philip (Philip J.), 1931-
Format: 
Books
Publication Date 
2014 2013
Excerpt: 
. Consumer-Driven Marketing Strategy -- 8. Products, Services, and Brands: Building Customer Value -- 9. New
Available: Copies:
4. 
Cover image for Social media explained : untangling the world's most misunderstood business trend
by 
Schaefer, Mark W.
Format: 
Books
Publication Date 
2014
Excerpt: 
Société de l'information.
Available: Copies:
5. 
Cover image for Tourism : a modern synthesis
by 
Page, Stephen, 1963- author.
Format: 
Books
Publication Date 
2014
Excerpt: 
framework ; Information communications technologies in tourism ; Travel intermediaries : tour operators and
Available: Copies:
6. 
Cover image for Service management : an integrated approach
by 
Looy, Bart van.
Format: 
Books
Publication Date 
2013 2011
Excerpt: 
Service management : an integrated approach / Looy, Bart van.
Available: Copies:
7. 
Cover image for Exploring health communication : language in action
by 
Harvey, Kevin, active 1996-
Format: 
Books
Publication Date 
2013
Excerpt: 
Medicine -- Information services.
Available: Copies:
8. 
Cover image for Child abuse and its mimics in skin and bone
by 
Brogdon, B. G. (Byron Gilliam)
Format: 
Books
Publication Date 
2013
Excerpt: 
-- Arthrogryposis -- Larsen's Syndrome -- Periosteal New Bone Formation -- Scurvy -- Rickets -- Congenital Syphilis
Available: Copies:
9. 
Cover image for Consumer behaviour
by 
Blythe, Jim.
Format: 
Books
Publication Date 
2013
Excerpt: 
-- Disposal -- Further reading -- References -- 14.Services markets -- Introduction -- Services - products or
Available: Copies:
10. 
Cover image for Network security : a beginner's guide
by 
Maiwald, Eric.
Format: 
Books
Publication Date 
2013
Excerpt: 
techniques ; Information security services -- pt. II. Groundwork. ; Policy ; Managing risk ; Information
Available: Copies:
11. 
Cover image for Business models for the social mobile cloud : transform your business using social media, mobile Internet, and cloud computing
by 
Shelton, Ted, 1966-
Format: 
Books
Publication Date 
2013
Excerpt: 
Information technology -- Management.
Available: Copies:
12. 
Cover image for Health care systems around the world : a comparative guide
by 
Boslaugh, Sarah.
Format: 
Books
Publication Date 
2013
Excerpt: 
categories for 193 countries: emergency health services, insurance, costs of hospitalization, access to
Available: Copies:
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