Search Results for -- -Publicity.

|

|

|

Enable Accessibility Mode

|

Remember to clear the cache and close the browser window.

IIE Logo

Search Limit

Rooms Restriction Values

Search Field

Target Value

Limit Value

Restriction Value

Search For:

Advanced Search

Switch to list view

Switch to thumbnail view

Select an Action

Place Hold(s)
Add to My Lists
Email
Print

95 Results Found

Subscribe to search results

1 .. 3 4 5 6 7 8

000000000000IIE

Print

Select a list

Make this your default list.

The following items were successfully added.

There was an error while adding the following items. Please try again.

One or more items could not be added because you are not logged in.

1.

Cover image for Trust-based selling : using customer focus and collaboration to build long-term relationships

Trust-based selling : using customer focus and collaboration to build long-term relationships

Trust-based selling : using customer focus and collaboration to build long-term relationships

by

Green, Charles H.

Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0623/2005031036-b.html

Format:

Books

Publication Date

2006

Available: Copies:

2.

Cover image for Up close and personal? : customer relationship marketing @ work

Up close and personal? : customer relationship marketing @ work

Up close and personal? : customer relationship marketing @ work

by

Gamble, Paul R.

Table of contents http://www.loc.gov/catdir/toc/ecip066/2006001621.html

Format:

Books

Publication Date

2006

Available: Copies:

3.

Cover image for Great customer connections : simple psychological techniques that guarantee exceptional service

Great customer connections : simple psychological techniques that guarantee exceptional service

Great customer connections : simple psychological techniques that guarantee exceptional service

by

Gallagher, Richard S.

Table of contents http://www.loc.gov/catdir/toc/ecip063/2005033220.html

Format:

Books

Publication Date

2006

Available: Copies:

4.

Cover image for Handbook of CRM : achieving excellence in customer management

Handbook of CRM : achieving excellence in customer management

by

Payne, Adrian.

Format:

Books

Publication Date

2006

Available: Copies:

5.

Cover image for Naked conversations : how blogs are changing the way businesses talk with customers

Naked conversations : how blogs are changing the way businesses talk with customers

by

Scoble, Robert, 1965-

Format:

Books

Publication Date

2006

Available: Copies:

6.

Cover image for Handbook of customer satisfaction and loyalty measurement

Handbook of customer satisfaction and loyalty measurement

by

Hill, Nigel, 1952-

Format:

Books

Publication Date

2006

Available: Copies:

7.

Cover image for Outside innovation : how your customers will co-design your company's future

Outside innovation : how your customers will co-design your company's future

by

Seybold, Patricia B.

Format:

Books

Publication Date

2006

Available: Copies:

8.

Cover image for Build your customer strategy : a guide to creating profitable relationships

Build your customer strategy : a guide to creating profitable relationships

Build your customer strategy : a guide to creating profitable relationships

by

Barnes, James G.

Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006008676.html

Format:

Books

Publication Date

2006

Available: Copies:

9.

Cover image for The working world for young adults. Customer service an attitude not an occupation

The working world for young adults. Customer service an attitude not an occupation

The working world for young adults. Customer service an attitude not an occupation

by

Dieffenbach, Michael.

Format:

Video disc

Publication Date

2006

Available: Copies:

10.

Cover image for 151 quick ideas to get new customers

151 quick ideas to get new customers

by

Wilson, Jerry R.

Format:

Books

Publication Date

2006

Available: Copies:

11.

Cover image for ProfitBrand : how to increase the profitability, accountability & sustainability of brands

ProfitBrand : how to increase the profitability, accountability & sustainability of brands

by

Wreden, Nick.

ebrary http://site.ebrary.com/id/10096170
Table of contents http://catdir.loc.gov/catdir/toc/ecip056/2005001872.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0912/2005001872-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0715/2005001872-d.html

Format:

Books

Publication Date

2005

Available: Copies:

12.

Cover image for Revolutionize your customer experience / Colin Shaw.

Revolutionize your customer experience / Colin Shaw.

by

Shaw, Colin, 1928-

Contributor biographical information http://www.loc.gov/catdir/bios/hol059/2004056536.html
Publisher description http://www.loc.gov/catdir/description/hol054/2004056536.html
Table of contents http://www.loc.gov/catdir/toc/hol052/2004056536.html

Format:

Books

Publication Date

2005

Available: Copies:

Select an Action

Place Hold(s)
Add to My Lists
Email
Print

1 .. 3 4 5 6 7 8

Limit Search Results

Narrowed by:

Included

Subject: Customer relations.

Access Level

Author

Du Plessis, P. J. (Phillipus Jacobus), 1943-

(2)

(2)

Johnston, Mark W.

(2)

Marshall, Greg W.

(2)

(2)

Rousseau, Deon.

(2)

(2)

Trosten-Bloom, Amanda, 1957-

(2)

Whitney, Diana Kaplin.

(2)

Aamodt, Michael G.

(1)

Acuff, Jerry, 1949-

(1)

(1)

Alderman, Jerry D.

(1)

Alexander, Jim, 1950-

(1)

Anderson, Kristin, 1962-

(1)

Anthony, Mitch.

(1)

(1)

Bacon, Terry R.

(1)

Barnes, James G.

(1)

(1)

Beemer, C. Britt.

(1)

Belding, Shaun.

(1)

(1)

Bergheim, Laura, 1962-

(1)

Blattberg, Robert C., 1942-

(1)

Bogaards, M., author.

(1)

Boshoff, Christo.

(1)

(1)

Broback, Steve.

(1)

Brooks, Ian Royston, 1948-

(1)

Bueno, Bolivar J.

(1)

(1)

Burrows, Robert P. (Robert Penn)

(1)

(1)

(1)

Cheales, Peter.

(1)

(1)

(1)

Colvin, Geoffrey.

(1)

Conway, A. (Anthony)

(1)

Cook, Sarah, 1955-

(1)

Cordón, Carlos.

(1)

Crutcher, C. William, author.

(1)

De Villiers, Pieter.

(1)

Deepbrook Productions.

(1)

Diefendorff, James.

(1)

Dieffenbach, Michael.

(1)

Drotsky, Antonie, editor.

(1)

Dufek, Donald F.

(1)

Ellson, Tony, 1953-

(1)

(1)

Fasnacht, Daniel, 1964-

(1)

Film Ideas (Firm)

(1)

Fornell, Claes.

(1)

Forrester, Duane.

(1)

Gallagher, Richard S.

(1)

Gamble, Paul R.

(1)

Geehan, Sean, author.

(1)

Getz, Gary, 1955-

(1)

Gilbreath, Bob.

(1)

Glanz, Barbara A.

(1)

Goldman, Jeremy.

(1)

Grandey, Alicia.

(1)

Green, Charles H.

(1)

Griffiths, Andrew, 1966-

(1)

Harte, Richard.

(1)

Harvard Business School.

(1)

Hill, Nigel, 1952-

(1)

Hochman, Larry.

(1)

Hoisington, Steven H., 1953-

(1)

(1)

Israel, Shel, 1944-

(1)

(1)

Jaffe, Joseph, 1970-

(1)

Jones, Daniel T.

(1)

(1)

(1)

(1)

Knapp, Duane E.

(1)

(1)

Lewis, Mike, 1975-

(1)

Lucas, Robert W.

(1)

Manning, Anthony D.

(1)

(1)

O'Brien, Jonathan, 1967- author.

(1)

Osborne, Christina.

(1)

Paharia, Rajat.

(1)

Patterson, John R. (John Rice), 1951-

(1)

Pearson, Timothy R.

(1)

(1)

(1)

Pugh, David G. (David George), 1944-

(1)

Raynes, Bobbie L.

(1)

Reichheld, Frederick F.

(1)

Robinette, Scott.

(1)

Rodriguez, Miri, author.

(1)

Rogers, Martha, Ph.D.

(1)

Rupp, Deborah E., 1975-

(1)

Schuster, Camille Passler, 1950-

(1)

Scoble, Robert, 1965-

(1)

(1)

Seybold, Patricia B.

(1)

Shaw, Colin, 1928-

(1)

Shaw, Colin, 1958-

(1)

(1)

Shook, Robert L., 1938-

(1)

Stinnett, Bill.

(1)

Teal, Thomas, 1937-

(1)

Thomas, Jacquelyn S., 1969-

(1)

Thompson, Harvey.

(1)

Van Belleghem, Steven.

(1)

Van Heerden, Neels, 1957- editor.

(1)

Van Hooser, Phillip, 1957-

(1)

Vaneswaran, S.A.

(1)

Vavra, Terry G.

(1)

Vollman, Thomas E.

(1)

(1)

Wellington, Patricia.

(1)

West, Scott, 1959-

(1)

Wilson, Jerry R.

(1)

Womack, James P.

(1)

(1)

(1)

Format

(94)

(1)

Item Category 1

Non-Fiction Books

Prescribed Books

Recommended Books

Material Type

Audio-visual Material

Developer Books

Prescribed books

Recommended Books

Language

(95)

Library

RC Braamfontein

RC Pretoria CBD

VC Durban North

VC Nelson Mandela Bay

VC Pietermaritzburg

Shelf Location

On-Shelf Faculty Commerce (IIE CAT only)

On-Shelf Faculty Humanities (IIE CAT only)

On-Shelf Student

Standard shelving location

Store Room/Cupboard

Publication Date

Subject

Customer services.

(19)

Consumer satisfaction.

(11)

(10)

Customer loyalty.

(8)

(8)

Relationship marketing.

(7)

Branding (Marketing)

(6)

Internet marketing.

(6)

Customer services -- Management.

(4)

Marketing -- Management.

(4)

Success in business.

(4)

Target marketing.

(4)

Brand name products.

(3)

Consumer behavior.

(3)

Interactive marketing.

(3)

Marketing research.

(3)

Organizational effectiveness.

(3)

Sales management.

(3)

Social media -- Economic aspects.

(3)

Advertisers -- Attitudes.

(2)

Business communication.

(2)

Business enterprises -- Blogs.

(2)

Business logistics.

(2)

Communication in organizations.

(2)

Consumers -- South Africa.

(2)

Corporate culture.

(2)

Customer relations -- Management.

(2)

(2)

Industrial management.

(2)

Industrial procurement.

(2)

Internet marketing -- Social aspects.

(2)

Interpersonal communication.

(2)

Interpersonal relations.

(2)

Klantgerichtheid.

(2)

Management -- Social aspects.

(2)

Marketing -- Social aspects.

(2)

Online social networks.

(2)

Organizational behavior.

(2)

Organizational change.

(2)

(2)

Strategic planning.

(2)

Supervision of employees.

(2)

Total quality management.

(2)

Advertising -- Psychological aspects.

(1)

Advertising -- Technological innovations.

(1)

(1)

Appreciative inquiry.

(1)

BUSINESS & ECONOMICS / Management.

(1)

Betrekkinge met klante.

(1)

Beziehungsmanagement.

(1)

Blogs -- Social aspects.

(1)

(1)

(1)

Brand name products -- Management.

(1)

Business ethics.

(1)

Business logistics Management

(1)

(1)

Call centers -- Management.

(1)

Communication in management.

(1)

Communication in marketing.

(1)

(1)

Conflict management.

(1)

Consumer behavior -- Cross-cultural studies.

(1)

Consumer complaints.

(1)

Consumer satisfaction -- Evaluation.

(1)

Consumers -- Research.

(1)

Consumers' preferences.

(1)

(1)

Consumption (Economics)

(1)

Cultural relations.

(1)

Customer Relationship Management / Emotion / Marketingpolitik.

(1)

Customer relations

(1)

Customer relations -- Case studies.

(1)

Customer relations -- Psychological aspects.

(1)

Customer relations Management

(1)

Customer services -- Case studies.

(1)

Customer services -- Marketing.

(1)

Customer services -- Psychological aspects.

(1)

Diens aan klante.

(1)

Distributors (Commerce)

(1)

Documentary films.

(1)

(1)

(1)

(1)

Employees -- Attitudes.

(1)

Employees -- Counseling of.

(1)

Executives -- Training of.

(1)

(1)

Films for the hearing impaired.

(1)

Financial institutions -- Management.

(1)

Financial planners.

(1)

Gefühl ; SWD-ID: 40197025

(1)

Gestion du personnel.

(1)

Industrial efficiency.

(1)

Industrial marketing.

(1)

Instructional films.

(1)

Intercultural communication.

(1)

Internet -- Social aspects.

(1)

Internet advertising.

(1)

(1)

Investment advisors.

(1)

Job satisfaction.

(1)

Klantenservice.

(1)

Kundenmanagement ; SWD-ID: 42368650

(1)

Kundenmanagement.

(1)

Labor productivity.

(1)

(1)

Lieferanten-Kunden-Beziehung / Wettbewerbsstrategie / Key-Account Management / Lieferantenmanagement / Unternehmenskooperation.

(1)

(1)

(1)

(1)

Market segmentation.

(1)

(1)

Marketing -- Blogs.

(1)

Marketing -- Key accounts.

(1)

(1)

Nonverbal communication in the workplace.

(1)

PSYCHOLOGY / Industrial & Organizational Psychology.

(1)

Personnel management.

(1)

Problem employees.

(1)

Production planning.

(1)

Psychology, Industrial.

(1)

Public relations.

(1)

(1)

Quality control.

(1)

Qualitätssicherung.

(1)

Ratgeber -- Guidebook.

(1)

Relatiemarketing.

(1)

Relationship marketing -- Management.

(1)

Règlement de différends.

(1)

Sales personnel.

(1)

Self-management (Psychology)

(1)

Selling -- Computer network resources.

(1)

Selling -- Key accounts.

(1)

Selling -- Psychological aspects.

(1)

Service à la clientèle.

(1)

Servicepolitik.

(1)

Six sigma (Quality control standard)

(1)

Social marketing.

(1)

Social responsibility of business.

(1)

(1)

Strategic alliances (Business)

(1)

Success in business Case studies

(1)

Technological innovations -- Management.

(1)

(1)

Video recordings for the hearing impaired.

(1)

Web sites -- Design.

(1)

(1)

Item Available

Advanced Search Location

RC Braamfontein

RC Pretoria CBD

VC Durban North

VC Nelson Mandela Bay

VC Pietermaritzburg

{sortLabel}

	{facetName}	{results}

	{displayName}	{count}
{error}

Copyright 2020 Sirsi Corporation - Portfolio Version 5.0.2