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13. 
Cover image for A guide to service desk concepts
A guide to service desk concepts
by 
Knapp, Donna.
Format: 
Books
Publication Date 
2010
Excerpt: 
technology component: service desk tools and technologies -- The information component: service desk
Available: Copies:
14. 
Cover image for Information management
Information management
Information management
by 
Ferreira, E. J.
Format: 
Books
Publication Date 
2010
Excerpt: 
Information technology.
Available: Copies:
15. 
Cover image for Management information systems for the information age
Management information systems for the information age
by 
Haag, Stephen.
Format: 
Books
Publication Date 
2010
Excerpt: 
Information technology.
Available: Copies:
16. 
Cover image for Introduction to information systems
Introduction to information systems
by 
O'Brien, James A., 1936-
Format: 
Books
Publication Date 
2010
Excerpt: 
: 11. Security and ethical challenges ; 12. Engerprise and global management of information technology
Available: Copies:
17. 
Cover image for Handbook on business information systems
Handbook on business information systems
by 
Gunasekaran, A.
Format: 
Books
Publication Date 
2010
Excerpt: 
Information technology.
Available: Copies:
18. 
Cover image for Management information systems
Management information systems
by 
Chatterjee, Indrajit.
Format: 
Books
Publication Date 
2010
Excerpt: 
organization, technology or management related to the topics discussed. The book provides a broad treatment of
Available: Copies:
19. 
Cover image for Business information systems
Business information systems
by 
Beynon-Davies, Paul.
Format: 
Books
Publication Date 
2009
Excerpt: 
Information technology -- Management.
Available: Copies:
20. 
Cover image for The real business of IT : how CIOs create and communicate value
The real business of IT : how CIOs create and communicate value
by 
Hunter, Richard, 1952-
Format: 
Books
Publication Date 
2009
Excerpt: 
Information technology -- Management.
Available: Copies:
21. 
Cover image for The adventures of an IT leader
The adventures of an IT leader
by 
Austin, Robert D. (Robert Daniel), 1962-
Format: 
Books
Publication Date 
2009
Excerpt: 
Information technology -- Management.
Available: Copies:
22. 
Cover image for Web 2.0 : the business model
Web 2.0 : the business model
by 
Lytras, Miltiadis D., 1973-
Format: 
Books
Publication Date 
2009
Excerpt: 
Information technology -- Management.
Available: Copies:
23. 
Cover image for Information management in context
Information management in context
Information management in context
by 
Hinton, Matthew.
Format: 
Books
Publication Date 
2009
Excerpt: 
Information technology.
Available: Copies:
24. 
Cover image for ITIL V3 Foundation complete certification kit : 2009 edition.
ITIL V3 Foundation complete certification kit : 2009 edition.
Format: 
Books
Publication Date 
2009
Excerpt: 
Information technology -- Management.
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