by
Paarman, S.
Format:
Books
Publication Date
2009
Excerpt:
Customer services.
by
Kotler, Philip.
Format:
Books
Publication Date
2009
Excerpt:
customers -- Creating customer value, satisfation, and loyalty -- Analyzing consumer & business markets
by
Beemer, C. Britt.
Format:
Books
Publication Date
2009
Excerpt:
The customer rules : the 14 indispensable, irrefutable, and indisputable qualities of the greatest
by
Baron, Steve (J. Steve)
Format:
Books
Publication Date
2009
Excerpt:
Services marketing : text and cases. Baron, Steve (J. Steve)
by
Rowson, Pauline.
Format:
Books
Publication Date
2009
Excerpt:
Successful customer service / Rowson, Pauline.
by
Caldwell, Sheri.
Format:
Books
Publication Date
2009
Excerpt:
Customer services -- Psychological aspects.
by
Handfield, Robert B.
Format:
Books
Publication Date
2009
Excerpt:
-- Purchasing services -- Supply chain information and e-systems -- Sourcing and supply performance measurement
by
Solomon, Robert.
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0838/2008298855-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0838/2008298855-d.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0838/2008298855-d.html
Format:
Books
Publication Date
2008
Excerpt:
Customer services.
by
Langley, C. John, 1946-
Format:
Books
Publication Date
2008
Excerpt:
analysis -- Supply chain technology, managing information flows -- Demand management and customer services
by
Futrell, Charles.
Table of contents http://catdir.loc.gov/catdir/toc/ecip0620/2006030126.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0708/2006030126-d.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0708/2006030126-d.html
Format:
Books
Publication Date
2008
Excerpt:
Fundamentals of selling : customers for life through service / Futrell, Charles.
by
Murray, John A., 1948-
Format:
Books
Publication Date
2008
Excerpt:
customer understanding to strategy innovation: practical tools to establish competitive positioning / Cliff
by
Knapp, Duane E.
Format:
Books
Publication Date
2008
Excerpt:
Customer services.
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