communication climates -- Emotions and emotional intelligence in business communications -- Factors in effective

an executive coach -- Coaching and emotional intelligence -- Coaching strengths in a weak economy

influences -- 10. Emotional intelligence : The concept of emotional intelligence ; Preferred learning styles

Intelligence -- Emotional Intelligence -- Social Intelligence -- Cultural Intelligence -- Moral Intelligence

relationship skills through emotional and social intelligence, this book is for you. Outlines how to become a

-- System skills training -- Management development in call centres -- Developing emotional intelligence and

with emotional intelligence -- Relationship : when process is personal -- Renewal : energy, meaning and

Howard H. Stevenson -- Building the emotional intelligence of groups / Vanessa Urch Druskat and Steven B

leadership / Emmie Pietersen -- Emotional intelligence and leadership / Maarten du Plessis --Leadership power

, and people in action -- Emotional intelligence -- Motivation -- Team building -- Conflict management

The emotional organization : passions and power / Fineman, Stephen.

Handbook of cultural intelligence : theory, measurement, and applications / Ang, Soon.