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5. 
Cover image for A guide to customer service skills for the help desk professional
by 
Knapp, Donna.
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Publication Date 
2011
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6. 
Cover image for Knowledge management : an integrated approach
by 
Jashapara, Ashok.
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Publication Date 
2011
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7. 
Cover image for Research at grass roots : for the social sciences and human services professions
by 
De Vos, A. S.
Format: 
Books
Publication Date 
2011
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8. 
Cover image for Managing information technology projects
by 
Schwalbe, Kathy.
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Publication Date 
2011
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9. 
Cover image for Human resources management
by 
Nel, P. S. (Piet S.)
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Publication Date 
2011
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10. 
Cover image for Fodor's 2011 London.
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2011
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11. 
Cover image for New tourism ventures : an entrepreneurial and managerial approach
by 
Tassiopoulos, Dimitri.
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Publication Date 
2011
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12. 
Cover image for Accounting and finance for non-specialists
by 
Atrill, Peter.
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Publication Date 
2011
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