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1. 
Cover image for Aftermarketing : how to keep customers for life through relationship marketing
by 
Vavra, Terry G.
Format: 
Books
Publication Date 
1995
Excerpt: 
Communications -- Ch. 6. Establishing a Formal Dialogue: Satisfaction Measurement -- Appendix 6: Who's Satisfying
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by 
Payne, Adrian.
Format: 
Books
Publication Date 
1995
Excerpt: 
: A Review of an Emerging Field / Helen Peck -- 6. Internal Marketing: A New Perspective for HRM
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by 
Otto, J.M.
Format: 
Books
Publication Date 
1995
Excerpt: 
6
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4. 
Cover image for The literate writer : a rhetoric with readings across four genres
by 
Kann, David J.
Format: 
Books
Publication Date 
1995
Excerpt: 
subject and your dominant idea / PART III. REVISING YOUR WORK. 6. Thinking about your audience -- Focusing
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by 
Watson, Tony J.
Format: 
Books
Publication Date 
1995
Excerpt: 
306.6 WAT
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by 
Flood, Robert L.
Format: 
Books
Publication Date 
1995
Excerpt: 
for Problem Solving -- 'The Principles' -- 5. How to Problem Solve -- 'The Process' -- 6. What is
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by 
Gamma, Erich.
Format: 
Books
Publication Date 
1995
Excerpt: 
Patterns -- 6. Conclusion: What to Expect from Design Patterns -- A Brief History -- The Pattern Community
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8. 
Cover image for The art of war for executives
by 
Krause, Donald G.
Format: 
Books
Publication Date 
1995
Excerpt: 
Sunzi, active 6th century B.C. Sunzi bing fa.
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9. 
Cover image for Basic econometrics
by 
Gujarati, Damodar N.
Format: 
Books
Publication Date 
1995
Excerpt: 
Curve Regression (6.6.2) Multiple Regression Analysis: The Problem of Estimation The Three
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10. 
Cover image for Global marketing management
by 
Keegan, Warren J.
Format: 
Books
Publication Date 
1995
Excerpt: 
. Social and Cultural Environments -- 5. Legal and Regulatory Environment -- 6. Foreign Exchange and
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11. 
Cover image for Online market research : cost-effective searching of the Internet and online databases
by 
Lescher, John F.
Format: 
Books
Publication Date 
1995
Excerpt: 
for Secondary Marketing Research -- Ch. 5. Search Skills -- Ch. 6. Professional Services
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by 
Lucas, Rosemary.
Format: 
Books
Publication Date 
1995
Excerpt: 
Participants. 5. Managing the Effort-Reward Bargain. 6. Decision-Making: Methods and Processes. 7. Procedures
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