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1. 
Cover image for A guide to service desk concepts
by 
Knapp, Donna, author.
Format: 
Books
Publication Date 
2014
Excerpt: 
-- Common Processes Used in Service Desks -- Incident Management Process -- Customer Entitlement -- Incident
Available: Copies:
2. 
Cover image for Corporate communication : a guide to theory & practice
by 
Cornelissen, Joep, author.
Format: 
Books
Publication Date 
2014
Excerpt: 
Communication in management.
Available: Copies:
3. 
Cover image for Quality management for organizational excellence : introduction to total quality
by 
Goetsch, David L.
Format: 
Books
Publication Date 
2014
Excerpt: 
Quality management for organizational excellence : introduction to total quality / Goetsch, David L.
Available: Copies:
4. 
Cover image for Business and professional communication : keys for workplace excellence
by 
Quintanilla, Kelly M.
Format: 
Books
Publication Date 
2014
Excerpt: 
Business and professional communication : keys for workplace excellence / Quintanilla, Kelly M.
Available: Copies:
by 
Egan, Gerard.
Format: 
Books
Publication Date 
2014
Excerpt: 
The skilled helper : a problem-management and opportunity-development approach to helping / Egan
Available: Copies:
6. 
Cover image for Consumer democracy : the marketing of politics
by 
Scammell, Margaret.
Format: 
Books
Publication Date 
2014
Excerpt: 
Communication in politics.
Available: Copies:
7. 
Cover image for Managing diversity : toward a globally inclusive workplace
by 
Mor-Barak, Michàlle E., author.
Format: 
Books
Publication Date 
2014
Excerpt: 
Diversity in the workplace.
Available: Copies:
8. 
Cover image for Integral green Zimbabwe : an African phoenix rising
by 
Lessem, Ronnie, editor.
Format: 
Books
Publication Date 
2014
Excerpt: 
communication / by Jimmy "Mukundi" Shindi -- Co-evolving integral green Zimbabwe: the Zimbabwean eagle, flying
Available: Copies:
9. 
Cover image for The AMA handbook of project management
by 
Dinsmore, Paul C.
Format: 
Books
Publication Date 
2014
Excerpt: 
The AMA handbook of project management / Dinsmore, Paul C.
Available: Copies:
by 
Copley, Paul, 1952- author.
Format: 
Books
Publication Date 
2014
Excerpt: 
Marketing communications management : analysis, planning, implementation / Copley, Paul, 1952
Available: Copies:
11. 
Cover image for Information technology project management
by 
Schwalbe, Kathy.
Format: 
Regular print
Publication Date 
2014 2013
Excerpt: 
Information technology project management / Schwalbe, Kathy.
Available: Copies:
12. 
Cover image for Mendeley : crowd-sourced reference and citation management in the information era
by 
Raubenheimer, Jacques.
Format: 
Books
Publication Date 
2014
Excerpt: 
Mendeley : crowd-sourced reference and citation management in the information era / Raubenheimer
Available: Copies:
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