187 Results Found
000000000000IIE
169.
by
Young, Laurie, 1955-
Format:
Books
Publication Date
2008
Excerpt:
From products to services : insight and experience from companies which have embraced the service
170.
by
McDonald, Malcolm.
Table of contents http://www.loc.gov/catdir/toc/fy0803/2007037090.html
Format:
Books
Publication Date
2008 2007 2002
Excerpt:
strategies -- 10. Place (distribution and customer service) strategies -- 11. Information and organization
171.
by
Fuglsang, Lars.
Format:
Books
Publication Date
2008
Excerpt:
Involvement in Services -- 3. Customer Relationship Management (CRM) as Innovation: Taking Care of the Right
172.
by
Cook, Sarah, 1955-
Format:
Books
Publication Date
2008
Excerpt:
Customer care excellence : how to create an effective customer focus / Cook, Sarah, 1955-
173.
by
Dorrian, Paul.
Format:
Books
Publication Date
2007
Excerpt:
Dancing with the customer : 101 lessons towards service supremacy / Dorrian, Paul.
174.
by
Lovelock, Christopher H.
Inhaltsverzeichnis
Inhaltsverzeichnis
Table of contents http://catdir.loc.gov/catdir/toc/ecip0618/2006024219.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016281588&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014972445&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Inhaltsverzeichnis
Table of contents http://catdir.loc.gov/catdir/toc/ecip0618/2006024219.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016281588&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014972445&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Format:
Books
Publication Date
2007
Excerpt:
Customer services -- Marketing.
175.
by
Harris, Elaine K.
Table of contents http://www.loc.gov/catdir/toc/ecip062/2005030573.html
Format:
Books
Publication Date
2007
Excerpt:
Customer service : a practical approach / Harris, Elaine K.
176.
by
Performance Associates, Inc.
Table of contents only http://www.loc.gov/catdir/toc/ecip0615/2006018854.html
Format:
Books
Publication Date
2007
Excerpt:
Customer services.
by
Mulder, Steve, 1968-
Table of contents only http://www.loc.gov/catdir/toc/fy0704/2006299390.html
Format:
Books
Publication Date
2007
Excerpt:
Electronic commerce -- Customer services.
178.
by
Magee, David, 1965-
Format:
Books
Publication Date
2007
Excerpt:
Customer services -- Case studies.
179.
by
Hutt, Michael D.
Table of contents Kostenfrei
Table of contents http://catdir.loc.gov/catdir/toc/fy0705/2006924824.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1302/2006924824-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1215/2006924824-d.html
Table of contents http://catdir.loc.gov/catdir/toc/fy0705/2006924824.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1302/2006924824-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1215/2006924824-d.html
Format:
Books
Publication Date
2007
Excerpt:
-- Organizational Buying Behavior -- Customer Relationship Management Strategies for Business Markets -- Segmenting
by
Paruk, Tasneem.
Format:
Manuscript
Publication Date
2007
Excerpt:
A survey of customer satisfaction, expectations and perceptions as a measure of service quality in
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