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73.

Cover image for The new rules of marketing & PR : how to use social media, online video, mobile applications, blogs, news releases, & viral marketing to reach buyers directly

The new rules of marketing & PR : how to use social media, online video, mobile applications, blogs, news releases, & viral marketing to reach buyers directly

Scott, David Meerman.

Cover image http://catalogimages.wiley.com/images/db/jimages/9781118026984.jpg

Format:

Books

Publication Date

2011

Excerpt:

promoting products or services in the new digital age. This is a one-of-a-kind, pioneering guide, offering a

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74.

Customer service management : a holistic approach

Engelbrecht, Eugene.

Format:

Books

Publication Date

2011

Excerpt:

Who cares about customer service? -- Close encounters of the customer kind -- Say what? -- Customer

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75.

The innovative university : changing the DNA of higher education from the inside out

Christensen, Clayton M.

Cover image http://catalogimages.wiley.com/images/db/jimages/9781118063484.jpg

Format:

Books

Publication Date

2011

Excerpt:

-- Disruptive Competition -- A New Kind of University: A Unique University Design -- Getting Started -- Raising

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76.

Einstein before Israel : Zionist icon or iconoclast?

Rosenkranz, Ze'ev.

Format:

Books

Publication Date

2011

Excerpt:

"A vivid sense of strangeness": Einstein's path to the Zionist movement -- A different kind of

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77.

Killer Facebook ads : master cutting-edge Facebook advertising techniques

Weintraub, Marty, 1959-

Format:

Books

Publication Date

2011

Excerpt:

for executing an effective advertising campaign, this one-of-a-kind book is sure to help you develop

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78.

Changing media, changing China

Shirk, Susan L.

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Books

Publication Date

2011

Excerpt:

Cheung -- Changing media, changing courts? / by Benjamin Liebman -- What kind of information does the

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79.

Financial systems in developing economies : growth, inequality and policy evaluation in Thailand

Townsend, Robert M., 1948-.

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Books

Publication Date

2011

Excerpt:

kind to provide an in-depth evaluation of the financial system of Thailand, a proto-typical Asian

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80.

Psychology for medicine

Ayers, Susan, 1964-

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Books

Publication Date

2011

Excerpt:

This first-of-its-kind, comprehensive textbook covers all the psychology an undergraduate medical

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81.

Please every customer : delivering stellar customer service across cultures

Lucas, Robert W.

Format:

Books

Publication Date

2011

Excerpt:

thoroughly or provides the kind of direct advice you need to ensure success. Please Every Customer teaches

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82.

Harvard business review on fixing health care from inside & out.

Harvard Business School.

Format:

Books

Publication Date

2011

Excerpt:

Turning doctors into leaders / by Thomas H. Lee -- Health care needs a new kind of hero / by

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83.

Political philosophy : an introduction

Stevens, Richard G., 1925-

Format:

Books

Publication Date

2011

Excerpt:

Permutations of Political Philosophy: 7. Ancient and medieval political philosophy; 8. A kind of betrayal; 9

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84.

How to impact and influence others

Merritt, James Gregory, 1952-

Format:

Books

Publication Date

2011

Excerpt:

can't be too kind -- Just be good -- Be there -- Second place is the first place to be -- Everything

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