Search Results for Customer relations.

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178 Results Found

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85.

Marketing for hospitality and tourism

Kotler, Philip.

Table of contents http://catdir.loc.gov/catdir/toc/ecip0513/2005015341.html
Table of contents http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=2227800&custom_att_2=simple_viewer

Format:

Books

Publication Date

2006

Excerpt:

: communication and promotion policy and advertising -- Promoting products : public relations and sales promotion

Available: Copies:

86.

Introduction to marketing

Lamb, Charles W.

Inhaltsverzeichnis
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014584340&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA

Format:

Books

Publication Date

2006 2005

Excerpt:

communications -- Advertising and public relations -- Sales promotion and personal selling -- Pricing decisions

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87.

Questions that sell : the powerful process for discovering what your customer really wants

Cherry, Paul.

Table of contents http://www.loc.gov/catdir/toc/ecip063/2005033216.html

Format:

Books

Publication Date

2006

Excerpt:

Customer relations.

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88.

Customer service delivery : research and best practices

Fogli, Lawrence.

Format:

Books

Publication Date

2006

Excerpt:

Customer relations -- Management.

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89.

Great customer connections : simple psychological techniques that guarantee exceptional service

Gallagher, Richard S.

Table of contents http://www.loc.gov/catdir/toc/ecip063/2005033220.html

Format:

Books

Publication Date

2006

Excerpt:

Customer relations -- Psychological aspects.

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90.

Handbook of CRM : achieving excellence in customer management

Payne, Adrian.

Format:

Books

Publication Date

2006

Excerpt:

Customer relations.

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91.

Build your customer strategy : a guide to creating profitable relationships

Barnes, James G.

Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006008676.html

Format:

Books

Publication Date

2006

Excerpt:

Customer relations.

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92.

Converting customer value : from retention to profit

Murphy, John A., 1948-

Table of contents http://www.loc.gov/catdir/toc/ecip0515/2005020017.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005020017-d.html

Format:

Books

Publication Date

2006

Excerpt:

Customer relations -- Management.

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93.

Beyond six sigma : profitable growth throuth customer value creation

Plaster, Gary.

Table of contents only http://www.loc.gov/catdir/toc/ecip0517/2005023556.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005023556-d.html

Format:

Books

Publication Date

2006

Excerpt:

Customer relations.

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94.

The outside-in corporation : how to build a customer-centric organization for breakthrough results

Bund, Barbara.

Table of contents only http://www.loc.gov/catdir/toc/ecip0516/2005021008.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0622/2005021008-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005021008-d.html

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Books

Publication Date

2006

Excerpt:

Customer relations -- Management.

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95.

Trust-based selling : using customer focus and collaboration to build long-term relationships

Green, Charles H.

Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0623/2005031036-b.html

Format:

Books

Publication Date

2006

Excerpt:

Customer relations.

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96.

Up close and personal? : customer relationship marketing @ work

Gamble, Paul R.

Table of contents http://www.loc.gov/catdir/toc/ecip066/2006001621.html

Format:

Books

Publication Date

2006

Excerpt:

Customer relations.

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