187 Results Found
000000000000IIE
1.
by
Glanz, Barbara A.
Format:
Books
Publication Date
2007
Excerpt:
Care packages for your customers : an idea a week to enhance customer service / Glanz, Barbara A.
2.
by
Dorrian, Paul.
Format:
Books
Publication Date
2007
Excerpt:
Dancing with the customer : 101 lessons towards service supremacy / Dorrian, Paul.
by
Paruk, Tasneem.
Format:
Manuscript
Publication Date
2007
Excerpt:
A survey of customer satisfaction, expectations and perceptions as a measure of service quality in
4.
by
Futrell, Charles.
Format:
Books
Publication Date
2006
Excerpt:
Fundamentals of selling : customers for life through service / Futrell, Charles.
5.
by
Roberts, Kevin, 1949-
Format:
Books
Publication Date
2006
Excerpt:
Customer services -- Management.
6.
by
Kotler, Philip.
Table of contents http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Inhaltsverzeichnis http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Inhaltsverzeichnis http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA
Format:
Books
Publication Date
2006
Excerpt:
Demand -- Part III. Connecting with Customers: Chapter 5 -- Creating Customer Value, Satisfaction
7.
by
Barlow, Janelle, 1943-
Format:
Books
Publication Date
2006 2004
Excerpt:
Branded customer service : the new competitive edge / Barlow, Janelle, 1943-
8.
by
Jobber, David, 1947-
Format:
Books
Publication Date
2006
Excerpt:
positioning. -- 6. Product and brand management. -- 7. Services marketing management. -- 8. Pricing strategy
9.
by
Kotler, Philip.
Format:
Books
Publication Date
2006
Excerpt:
right relationships with the right customers -- Product, services, and branding strategy -- New
10.
by
Lamb, Charles W.
Format:
Books
Publication Date
2006 2005
Excerpt:
managing products -- Services and nonprofit organization marketing -- Distribution decisions -- Marketing
11.
by
Grönfeldt, Svafa.
Table of contents http://www.loc.gov/catdir/toc/ecip0515/2005018321.html
Format:
Books
Publication Date
2006
Excerpt:
Customer services -- Management.
12.
by
Harvard Business School.
Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006007913.html
Format:
Books
Publication Date
2006
Excerpt:
Customer services.