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1. 
Cover image for Please every customer : delivering stellar customer service across cultures
by 
Lucas, Robert W.
Format: 
Books
Publication Date 
2011
Excerpt: 
thoroughly or provides the kind of direct advice you need to ensure success. Please Every Customer teaches
Available: Copies:
2. 
Cover image for Financial systems in developing economies : growth, inequality and policy evaluation in Thailand
by 
Townsend, Robert M., 1948-.
Format: 
Books
Publication Date 
2011
Excerpt: 
kind to provide an in-depth evaluation of the financial system of Thailand, a proto-typical Asian
Available: Copies:
3. 
Cover image for How to impact and influence others
by 
Merritt, James Gregory, 1952-
Format: 
Books
Publication Date 
2011
Excerpt: 
can't be too kind -- Just be good -- Be there -- Second place is the first place to be -- Everything
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4. 
by 
Beukes, Lauren.
Format: 
Books
Publication Date 
2010
Excerpt: 
on her least favourite kind of job - missing persons. Being hired by famously reclusive music
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5. 
Cover image for Multiannual macroeconomic programming techniques for developing economies
by 
Beckerman, Paul Ely.
Format: 
Books
Publication Date 
2010
Excerpt: 
financing likely to be available. Exercises of the kind described here formulate national, external-, fiscal
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6. 
Cover image for The upside of irrationality : the unexpected benefits of defying logic at work and at home
by 
Ariely, Dan.
Format: 
Books
Publication Date 
2010
Excerpt: 
't get along -- Sticking to our own (more or less hot) kind in dating: do we settle or adapt? -- Let
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7. 
Cover image for Reality-based leadership : ditch the drama, restore sanity to the workplace, and turn excuses into results
by 
Wakeman, Cy.
Format: 
Books
Publication Date 
2010
Excerpt: 
the kind of leader who changes the way people think about and perceive their circumstances-one who
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8. 
Cover image for Essential law for counsellors and psychotherapists
by 
Mitchels, Barbara (Barbara M.)
Format: 
Books
Publication Date 
2010
Excerpt: 
-making: children and young people under the age of 18 -- 5.Therapists and Criminal Activity -- 5.1.What kind of
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by 
Heaton, J.
Format: 
Books
Publication Date 
2010
Excerpt: 
support in respect of a child = Die onderhoudsplig ten opsigte van 'n kind -- Excerpts from Acts
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10. 
Cover image for Mbeki and after : reflections on the legacy of Thabo Mbeki
by 
Glaser, Daryl.
Format: 
Books
Publication Date 
2010
Excerpt: 
wish to understand the character and fate of post-1994 South Africa, we must therefore ask: What kind
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11. 
Cover image for Internet fraud casebook : the World Wide Web of deceit
by 
Wells, Joseph T.
Format: 
Books
Publication Date 
2010
Excerpt: 
"This one-of-a-kind collection consists of actual cases written by fraud examiners out in the field
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12. 
Cover image for Tribute
by 
Roberts, Nora, author.
Format: 
Books
Publication Date 
2010 2008
Excerpt: 
neighbour Ford Sawyer wants to help - but Ford is exactly the kind of man Cilla is running from...
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