Learning -- Social aspects -- Africa, Southern.

Reference services (Libraries) -- Information technology.

Service learning.

WBI learning resources series

Managing service operations : design and implementation / Hollins, Bill.

S1 -- Workplace learning by Gerry Corcoran and John Welch (110p.), s2 -- Customer service by Bruce

Alternative strategies for evaluating student learning / Achacoso, Michelle V.

Effective learning and teaching in social policy and social work / Taylor, Imogen.

Communication in learning and scholarship -- Technological innovations.

experience End-to-end customer service: 'The Customer Experience: Own It' ; Institutionalization of customer

positions in the food service industry / Arduser, Lora.

Delivering e-learning for information services in higher education / Catherall, Paul.