188 Results Found
000000000000IIE
by
Levesque, Paul, 1947-
Table of contents http://www.loc.gov/catdir/toc/ecip063/2005032807.html
Format:
Books
Publication Date
2006
Excerpt:
Customer service from the inside out made easy / Levesque, Paul, 1947-
98.
by
Gallagher, Richard S.
Table of contents http://www.loc.gov/catdir/toc/ecip063/2005033220.html
Format:
Books
Publication Date
2006
Excerpt:
Great customer connections : simple psychological techniques that guarantee exceptional service /
by
Harvard Business School.
Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006007913.html
Format:
Books
Publication Date
2006
Excerpt:
Customer services.
100.
by
Hughes, Arthur Middleton.
Table of contents http://www.loc.gov/catdir/toc/ecip059/2005006389.html
Format:
Books
Publication Date
2006 2005
Excerpt:
Strategic database marketing : the masterplan for starting and managing a profitable, customer
by
Dieffenbach, Michael.
Format:
Video disc
Publication Date
2006
Excerpt:
The working world for young adults. Customer service an attitude not an occupation / Dieffenbach
by
Teboul, James
Format:
Regular print
Publication Date
2006
Excerpt:
Service is front stage : positioning services for value advantage Teboul, James
103.
by
Chelladurai, P.
Table of contents http://www.loc.gov/catdir/toc/ecip0519/2005027289.html
Format:
Books
Publication Date
2006
Excerpt:
Perspectives -- Chapter 3 Clients As Human Resources -- Customer As Input, Throughput, and Output -- Customer
104.
by
Hollins, Bill.
Table of contents http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-d.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-d.html
Format:
Books
Publication Date
2006
Excerpt:
Managing service operations : design and implementation / Hollins, Bill.
by
Roberts, Kevin, 1949-
Format:
Books
Publication Date
2006
Excerpt:
Customer services -- Management.
106.
by
Kotler, Philip.
Table of contents http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Inhaltsverzeichnis http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Inhaltsverzeichnis http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA
Format:
Books
Publication Date
2006
Excerpt:
Demand -- Part III. Connecting with Customers: Chapter 5 -- Creating Customer Value, Satisfaction
107.
by
Barlow, Janelle, 1943-
Format:
Books
Publication Date
2006 2004
Excerpt:
Branded customer service : the new competitive edge / Barlow, Janelle, 1943-
108.
by
Jobber, David, 1947-
Format:
Books
Publication Date
2006
Excerpt:
positioning. -- 6. Product and brand management. -- 7. Services marketing management. -- 8. Pricing strategy
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