Search Results for Customer relations.

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178 Results Found

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97.

Great customer connections : simple psychological techniques that guarantee exceptional service

Gallagher, Richard S.

Table of contents http://www.loc.gov/catdir/toc/ecip063/2005033220.html

Format:

Books

Publication Date

2006

Excerpt:

Customer relations -- Psychological aspects.

Available: Copies:

98.

Dealing with the customer from hell : a survival guide

Belding, Shaun.

Format:

Books

Publication Date

2005 2004

Excerpt:

Customer relations.

Available: Copies:

99.

Revolutionize your customer experience / Colin Shaw.

Shaw, Colin, 1928-

Contributor biographical information http://www.loc.gov/catdir/bios/hol059/2004056536.html
Publisher description http://www.loc.gov/catdir/description/hol054/2004056536.html
Table of contents http://www.loc.gov/catdir/toc/hol052/2004056536.html

Format:

Books

Publication Date

2005

Excerpt:

Customer relations.

Available: Copies:

100.

Implementing strategic change : tools for transforming an organization

Hoisington, Steven H., 1953-

Format:

Books

Publication Date

2005

Excerpt:

Customer relations.

Available: Copies:

101.

Your client's story : know your clients and the rest will follow

West, Scott, 1959-

Table of contents http://www.loc.gov/catdir/toc/ecip058/2005004959.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0708/2005004959-d.html

Format:

Books

Publication Date

2005

Excerpt:

Customer relations.

Available: Copies:

102.

Small business marketing for dummies

Schenck, Barbara Findlay.

Table of contents http://catdir.loc.gov/catdir/toc/fy054/2004117340.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0620/2004117340-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0620/2004117340-d.html

Format:

Books

Publication Date

2005

Excerpt:

sale -- 18. Enhancing customer service -- 19. Fortifying customer relationships -- pt. VI. The part of

Available: Copies:

103.

Life after the 30-second spot : energize your brand with a bold mix of alternatives to traditional advertising

Jaffe, Joseph, 1970-

Table of contents http://catdir.loc.gov/catdir/toc/ecip055/2005000050.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0621/2005000050-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0621/2005000050-d.html

Format:

Books

Publication Date

2005

Excerpt:

Customer relations.

Available: Copies:

104.

ProfitBrand : how to increase the profitability, accountability & sustainability of brands

Wreden, Nick.

ebrary http://site.ebrary.com/id/10096170
Table of contents http://catdir.loc.gov/catdir/toc/ecip056/2005001872.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0912/2005001872-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0715/2005001872-d.html

Format:

Books

Publication Date

2005

Excerpt:

Customer relations.

Available: Copies:

105.

Think like your customer : a winning strategy to maximize sales by understanding how and why your customers buy

Stinnett, Bill.

Table of contents http://catdir.loc.gov/catdir/toc/ecip0422/2004019679.html
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh051/2004019679.html
Publisher description http://catdir.loc.gov/catdir/description/mh051/2004019679.html

Format:

Books

Publication Date

2005

Excerpt:

Customer relations.

Available: Copies:

106.

Kellogg on branding : the marketing faculty of the Kellogg School of Management

Tybout, Alice M.

Table of contents http://catdir.loc.gov/catdir/toc/ecip059/2005007457.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016292713&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0622/2005007457-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0622/2005007457-d.html

Format:

Books

Publication Date

2005

Excerpt:

Customer relations -- Management.

Available: Copies:

107.

Cover image for Managing learning and communication systems as business assets : how to engineer organizational performance and demonstrate value

Managing learning and communication systems as business assets : how to engineer organizational performance and demonstrate value

Gayeski, Diane M. (Diane Mary), 1953-

Format:

Books

Publication Date

2005

Excerpt:

Customer relations -- Management.

Available: Copies:

108.

The resilient enterprise : overcoming vulnerability for competitive advantage

Sheffi, Yosef, 1948-

Table of contents only http://www.loc.gov/catdir/toc/fy0613/2005040875.html

Format:

Books

Publication Date

2005

Excerpt:

. Customer relations management -- 15. Building a culture of flexibility -- 16. Moving ahead.

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