-- Developing project proposals -- Part II: Planning, performing, and controlling a project -- Defining scope

communication management -- Digital marketing -- Customer value and retention -- People, processes and physical

Marketing communication : an integrated approach / Koekemoer, Ludi.

Integrated marketing communication / Van Heerden, Neels, 1957-

communication management -- Cyber marketing and digital marketing -- Customer value and retention -- People

Strategic planning for public relations / Smith, Ronald D., 1948- author.

Organizational Value and the Business Case -- Project Planning: The Project Infrastructure -- Project Planning

Effective business communication in organisations : preparing messages that communicate / Fielding

communication management -- Cyber marketing and digital marketing -- Customer value and retention -- People

Selecting Projects -- Ch. 3. Developing Project Proposals -- pt. 2. Planning, Performing, and Controlling

Citizen voices : performing public participation in science and environment communication /

-- administrative support function -- basics of communication -- Written communication -- Electronic