Handbook of customer satisfaction and loyalty measurement / Hill, Nigel, 1952-

Business process mapping : improving customer satisfaction. Workbook / Jacka, J. Mike.

Satisfaction : a behavioral perspective on the consumer / Oliver, Richard L., 1945-2016.

Researching customer satisfaction & loyalty : how to find out what people really think / Szwarc

The little book of big customer satisfaction measurement / Rao, Ajit, 1962-

Quality of life therapy : applying a life satisfaction approach to positive psychology and

Faculty career paths : multiple routes to academic success and satisfaction / Bataille, Gretchen M

Consumer satisfaction.

What Is organizational behavior? -- Diversity in organizations -- Attitudes and job satisfaction

Measure real digital media ROI: sales, leads, and customer satisfaction Track the performance of all paid

motivation and job satisfaction -- Groups, leadership and management -- Working in groups and teams

/ Lauren Bennett Cattaneo and Aliya R. Chapman -- Job satisfaction among psychologists working in state