Appropriate dispute resolution : a practical guide to negotiation, mediation and arbitration /

Alternative dispute resolution in South Africa : negotiation, mediation, arbitration and ombudsmen /

negotiation, without assuming students' prior knowledge or working experience. It also explores cutting edge

management -- 12. Negotiation in purchasing and supply management -- 13. Electronic commerce and procurement

, and negotiation -- Part III: Team leadership. Leader-member exchange and followership -- Team

with the art of negotiation (prenegotiations, around-the-table negotiations, diplomatic momentum

' participation -- Negotiation and social influence -- Conflict management -- Dispute settlement -- No

culture -- Power, politics, conflict resolution and negotiation -- Business ethics, corporate social

Chapter 4, provideadditional material on this topic. Chapter 14, on 'Political risk and negotiation

South African labour market -- Traditional negotiation -- Dispute settlement -- Coercive action

evidence. They offer non-judicial settlements such as negotiation and early neutral evaluation, not as an

management -- 12. Negotiation in purchasing and supply management -- 13. Electronic commerce and procurement