Principles of management applied to managing risk -- Concept of risk -- Decision-making under

. Characteristics of tourism marketing -- PART II: Gathering information for decision making -- The tourism

career information and takes a strategic approach to decision making.

influence -- Managing conflict -- Decision making -- Leadership and followership -- Organisational change

-- Organising operational resources -- Operational control -- Operational decision making and problem solving

-concept -- Chapter 11. Market segmentation -- Chapter 12. The consumer decision-making process -- Chapter 13

Marketing -- Decision making.

-- Leading in the administrative function -- Controlling office activities -- Problem-solving and decision-making

guidelines for making presentations ; Good impressions -- Employee management : The agency relationship ; Job

to financial management -- Financial decision-making -- Human resources management -- Communication