-- Recommendation Letters -- Thank-You Letters -- Memos -- Proposals and Reports -- Planning Documents -- Press

Clients -- The sales promotion letter -- The circular -- Reply to a letter of enquiry -- Reply to a letter

your best message together -- E-mail : your everyday chance to build a professional image -- Letters

. Letters, e-mails and text messages -- 9. Reports, briefing papers and summaries -- 10. Advertisements

Foundations of business communication -- The writing process -- Letters, memos, e-mail, and other

Letter writing.

, Evaluate -- Unit Three. Business Correspondence: 8. Routine e-mail messages and memos; 9. Routine letters

-- Writing letters, memos, e-mail, and other brief messages -- Preparing reports and oral presentations

Lettres d'informations.

Letters -- The Job Interview -- Appendix A: A Formal Case: Accounting Procedures at Champion Marketing

. Concise business communication -- 9. Business letters -- 10. Meeting correspondence -- 11. Reports -- 12

Communication at work -- Business letters -- Memos -- Using the telephone and note-taking -- Fax