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1.

Cover image for How to deal with difficult people : smart tactics for overcoming the problem people in your life

How to deal with difficult people : smart tactics for overcoming the problem people in your life

How to deal with difficult people : smart tactics for overcoming the problem people in your life

by

Hasson, Gill, author.

Format:

Books

Publication Date

2015

Excerpt:

Interpersonal communication.

Available: Copies:

2.

Cover image for Strategic conflict

Strategic conflict

Strategic conflict

by

Canary, Daniel J.

Format:

Books

Publication Date

2013

Excerpt:

Interpersonal communication.

Available: Copies:

3.

Cover image for Defusing the angry patron : a how-to-do-it manual for librarians

Defusing the angry patron : a how-to-do-it manual for librarians

Defusing the angry patron : a how-to-do-it manual for librarians

by

Rubin, Rhea Joyce.

Format:

Books

Publication Date

2011

Excerpt:

Interpersonal communication.

Available: Copies:

4.

Cover image for Interpersonal communication & conflict

Interpersonal communication & conflict

Interpersonal communication & conflict

by

Joffe, Elana.

Format:

Video disc

Publication Date

2008

Excerpt:

Interpersonal communication & conflict Joffe, Elana.

Available: Copies:

5.

Cover image for People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations

People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations

People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations

by

Lucas, Robert W.

Table of contents http://www.loc.gov/catdir/toc/ecip057/2005002634.html

Format:

Books

Publication Date

2005

Excerpt:

Interpersonal communication.

Available: Copies:

6.

Cover image for Managing conflict and workplace relationships

Managing conflict and workplace relationships

Managing conflict and workplace relationships

by

Collins, Sandra Dean.

Format:

Books

Publication Date

2005

Excerpt:

Managerial communication series ;

Available: Copies:

7.

Cover image for Dealing with difficult people

Dealing with difficult people

Dealing with difficult people

by

Osborne, Christina.

Publisher description http://catdir.loc.gov/catdir/enhancements/fy0721/2001055343-d.html

Format:

Books

Publication Date

2002

Excerpt:

Interpersonal relations.

Available: Copies:

8.

Cover image for Managing conflict at work! the art of communication

Managing conflict at work! the art of communication

Managing conflict at work! the art of communication

by

Wilson, Jack.

Format:

Audio cassette

Publication Date

2001

Excerpt:

Interpersonal communication.

Available: Copies:

9.

Cover image for How to handle difficult people. Volume 1., The differences in people.

How to handle difficult people. Volume 1., The differences in people.

How to handle difficult people. Volume 1., The differences in people.

Format:

Books

Publication Date

1992

Excerpt:

Interpersonal relations.

Available: Copies:

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