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1. 
Cover image for Harvard business review on increasing customer loyalty.
Harvard business review on increasing customer loyalty.
Harvard business review on increasing customer loyalty.
Format: 
Books
Publication Date 
2011
Excerpt: 
Harvard business review on increasing customer loyalty.
Available: Copies:
2. 
Cover image for Harvard business review on reinventing your marketing.
Harvard business review on reinventing your marketing.
Harvard business review on reinventing your marketing.
Format: 
Books
Publication Date 
2011
Excerpt: 
Harvard business review on reinventing your marketing.
Available: Copies:
3. 
Cover image for Publish and prosper : blogging for your business
Publish and prosper : blogging for your business
by 
Byron, D. L.
Format: 
Books
Publication Date 
2006
Excerpt: 
Publish and prosper : blogging for your business / Byron, D. L.
Available: Copies:
4. 
Cover image for Culture and positioning as determinants of strategy : personality and the business organization
Culture and positioning as determinants of strategy : personality and the business organization
Culture and positioning as determinants of strategy : personality and the business organization
by 
Ellson, Tony, 1953-
Table of contents http://www.loc.gov/catdir/toc/fy046/2003065683.html
Publisher description http://www.loc.gov/catdir/description/hol053/2003065683.html
Contributor biographical information http://www.loc.gov/catdir/bios/hol056/2003065683.html
Format: 
Books
Publication Date 
2004
Excerpt: 
Culture and positioning as determinants of strategy : personality and the business organization /
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5. 
Cover image for The businessperson's toolbox of really useful business ideas. 2
The businessperson's toolbox of really useful business ideas. 2
The businessperson's toolbox of really useful business ideas. 2
by 
Brooks, Ian Royston, 1948-
Format: 
Books
Publication Date 
2003
Excerpt: 
The businessperson's toolbox of really useful business ideas. 2 / Brooks, Ian Royston, 1948-
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6. 
Cover image for The conversation company : boost your business through culture, people and social media
The conversation company : boost your business through culture, people and social media
by 
Van Belleghem, Steven.
Format: 
Books
Publication Date 
2012
Excerpt: 
The conversation company : boost your business through culture, people and social media / Van
Available: Copies:
8. 
Cover image for Secrets of social media marketing : how to use online conversations and customer communities to turbo-charge your business!
Secrets of social media marketing : how to use online conversations and customer communities to turbo-charge your business!
by 
Gillin, Paul.
Format: 
Books
Publication Date 
2009
Excerpt: 
turbo-charge your business! / Gillin, Paul.
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9. 
Cover image for The consumer-- or else! : consumer-centric business paradigms
The consumer-- or else! : consumer-centric business paradigms
The consumer-- or else! : consumer-centric business paradigms
by 
Schuster, Camille Passler, 1950-
Table of contents http://www.loc.gov/catdir/toc/ecip044/2003012040.html
Format: 
Books
Publication Date 
2004
Excerpt: 
The consumer-- or else! : consumer-centric business paradigms / Schuster, Camille Passler, 1950-
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10. 
Cover image for One to one, B2B : customer development strategies for the business to business world
One to one, B2B : customer development strategies for the business to business world
One to one, B2B : customer development strategies for the business to business world
by 
Peppers, Don.
Format: 
Books
Publication Date 
2001
Excerpt: 
One to one, B2B : customer development strategies for the business to business world / Peppers, Don.
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11. 
Cover image for Human relations in business : developing interpersonal and leadership skills
Human relations in business : developing interpersonal and leadership skills
Human relations in business : developing interpersonal and leadership skills
by 
Aamodt, Michael G.
Format: 
Books
Publication Date 
2001
Excerpt: 
Human relations in business : developing interpersonal and leadership skills / Aamodt, Michael G.
Available: Copies:
12. 
Cover image for Connecting with your customers.
Connecting with your customers.
by 
Harvard Business School.
Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006007913.html
Format: 
Books
Publication Date 
2006
Excerpt: 
Connecting with your customers. Harvard Business School.
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