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1. 
Cover image for The emotionally intelligent team : understanding and developing the behaviors of success
The emotionally intelligent team : understanding and developing the behaviors of success
The emotionally intelligent team : understanding and developing the behaviors of success
by 
Hughes, Marcia.
Table of contents only http://www.loc.gov/catdir/toc/ecip0715/2007011631.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0740/2007011631-d.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0743/2007011631-b.html
Format: 
Books
Publication Date 
2007
Excerpt: 
intelligence -- The first skill : team identity -- The second skill : motivation -- The third skill : emotional
Available: Copies:
2. 
Cover image for People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations
People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations
People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations
by 
Lucas, Robert W.
Table of contents http://www.loc.gov/catdir/toc/ecip057/2005002634.html
Format: 
Books
Publication Date 
2005
Excerpt: 
's Hierarchy of Needs Theory of Motivation, which will help you better understand what drives your participants
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