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1. 
Cover image for Thought leadership : prompting businesses to think and learn
Thought leadership : prompting businesses to think and learn
by 
Young, Laurie, 1955-
Format: 
Books
Publication Date 
2013
Excerpt: 
evolving discipline -- Introduction -- The state of the art -- Practicalities -- Increasing organizational
Available: Copies:
2. 
Cover image for Process management excellence : the art of excelling in process management
Process management excellence : the art of excelling in process management
Process management excellence : the art of excelling in process management
by 
Harrington, H. J. (H. James)
Table of contents only http://www.loc.gov/catdir/toc/ecip062/2005030025.html
Format: 
Books
Publication Date 
2006
Excerpt: 
Process management excellence : the art of excelling in process management / Harrington, H. J. (H
Available: Copies:
3. 
Cover image for The complete lean enterprise : value stream mapping for administrative and office processes
The complete lean enterprise : value stream mapping for administrative and office processes
by 
Keyte, Beau.
Table of contents http://www.loc.gov/catdir/toc/ecip0417/2004009539.html
Format: 
Books
Publication Date 
2004
Excerpt: 
The complete lean enterprise : value stream mapping for administrative and office processes / Keyte
Available: Copies:
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