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1. 
Cover image for International handbook of practice-based performance management
International handbook of practice-based performance management
International handbook of practice-based performance management
by 
Julnes, Patria de Lancer.
Table of contents only http://www.loc.gov/catdir/toc/ecip0712/2007008883.html
Format: 
Books
Publication Date 
2008
Excerpt: 
Total quality management.
Available: Copies:
3. 
Cover image for Personal balanced scorecard : the way to individual happiness, personal integrity, and organisational effectiveness
Personal balanced scorecard : the way to individual happiness, personal integrity, and organisational effectiveness
by 
Rampersad, Hubert K.
Format: 
Books
Publication Date 
2006
Excerpt: 
Total quality management.
Available: Copies:
4. 
Cover image for Quality management : creating and sustaining organizational effectiveness
Quality management : creating and sustaining organizational effectiveness
Quality management : creating and sustaining organizational effectiveness
by 
Summers, Donna C. S.
Format: 
Books
Publication Date 
2005
Excerpt: 
Total quality management.
Available: Copies:
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