Foodservice management : an African perspective
Title:
Foodservice management : an African perspective
Author:
Jooste, Susina, editor
ISBN:
9780627039362
Edition:
First edition
Physical Description:
xx, 334 pages : illustrations ; 25 cm
Contents:
Introduction to foodservice management -- Menu management -- Beverage management -- Foodservice supply chain -- Cost controls and food processing systems -- Food safety management -- Foodservice facilities planning, layout and design -- Community food systems and sustainability -- Employee productivity -- Strategic management and servant leadership
Abstract:
''The foodservice industry is a fundamental part of the hospitality and tourism industries, and contributes to essential guest experiences and the meeting of guests' expectations of service excellence. It encompasses all operations involved in preparing and serving food and beverages to customers away from their homes. Understanding the fundamental components of foodservice management will enhance capabilities and ensure business success. Foodservice management: an African perspective offers an in-depth analysis of the integrated complexities of various types of food and beverage service organisation. Foodservice management: an African perspective provides an overview of the foodservice industry before addressing the organising and control functions, then progresses to the more strategic aspects.''--Back cover.