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1. 
Cover image for Handbook of customer satisfaction and loyalty measurement
by 
Hill, Nigel, 1952-
Format: 
Books
Publication Date 
2006
Excerpt: 
Handbook of customer satisfaction and loyalty measurement / Hill, Nigel, 1952-
Available: Copies:
2. 
Cover image for Business process mapping : improving customer satisfaction. Workbook
by 
Jacka, J. Mike.
Format: 
Books
Publication Date 
2009
Excerpt: 
Business process mapping : improving customer satisfaction. Workbook / Jacka, J. Mike.
Available: Copies:
3. 
Cover image for Researching customer satisfaction & loyalty : how to find out what people really think
by 
Szwarc, Paul.
Format: 
Books
Publication Date 
2005
Excerpt: 
Researching customer satisfaction & loyalty : how to find out what people really think / Szwarc
Available: Copies:
4. 
Cover image for The little book of big customer satisfaction measurement
by 
Rao, Ajit, 1962-
Format: 
Books
Publication Date 
2012
Excerpt: 
The little book of big customer satisfaction measurement / Rao, Ajit, 1962-
Available: Copies:
5. 
Cover image for Faculty career paths : multiple routes to academic success and satisfaction
by 
Bataille, Gretchen M., 1944-
Format: 
Books
Publication Date 
2006
Excerpt: 
Faculty career paths : multiple routes to academic success and satisfaction / Bataille, Gretchen M
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6. 
Cover image for Quality of life therapy : applying a life satisfaction approach to positive psychology and cognitive therapy
by 
Frisch, Michael (Michael B.)
Format: 
Books
Publication Date 
2006
Excerpt: 
Quality of life therapy : applying a life satisfaction approach to positive psychology and
Available: Copies:
7. 
Cover image for Organizational behavior
by 
Robbins, Stephen P., 1943-
Format: 
Books
Publication Date 
2019
Excerpt: 
What Is organizational behavior? -- Diversity in organizations -- Attitudes and job satisfaction
Available: Copies:
by 
Robbins, Stephen P., 1943- author.
Format: 
Books
Publication Date 
2016
Excerpt: 
diverse contexts -- Part II : The individual. Diversity in organisations ; Attitudes and job satisfaction
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9. 
Cover image for Current perspectives in forensic psychology and criminal behavior
by 
Bartol, Curt R., 1940- editor.
Format: 
Books
Publication Date 
2016
Excerpt: 
/ Lauren Bennett Cattaneo and Aliya R. Chapman -- Job satisfaction among psychologists working in state
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by 
Armstrong, Robert & Fisch, Sanford
Format: 
Books
Publication Date 
2016
Excerpt: 
lead generation system -- Lead conversion -- Client fulfillment and satisfaction -- More than profits
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11. 
Cover image for Enterprise compliance risk management : an essential toolkit for banks and financial services
by 
Ramakrishna, Saloni P., 1957-
Format: 
Regular print
Publication Date 
2015
Excerpt: 
to reputation, legal risk, governance, and customer satisfaction The entire ecosystem of stakeholders
Available: Copies:
12. 
Cover image for Personal and organizational excellence through servant leadership : learning to serve, serving to lead, leading to transform
by 
Sendjaya, Sen, author.
Format: 
Books
Publication Date 
2015
Excerpt: 
key outcomes such as citizenship behaviors, job satisfaction, team creativity and innovation, and
Available: Copies:
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