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00000IIE

Psychology themes and variations a South African perspective

Weiten, Wayne, 1950- author.

Format:

Books

Publication Date

2022

Excerpt:

This book surveys psychology's broad range of content with three aims: to illuminate the process of

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UX for beginners : a crash course in 100 short lessons

Marsh, Joel, author.

EBSCO https://ezproxy.iielearn.ac.za/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=1135545&site=ehost-live&scope=site

Format:

Books

Publication Date

2016

Excerpt:

questions -- How to observe a user -- Interviews -- Surveys -- Card sorting -- Creating user profiles

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A guide to service desk concepts

Knapp, Donna, author.

https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live

Format:

Books

Publication Date

2014

Excerpt:

Agreements -- Customer Satisfaction Surveys -- Benchmarking -- Individual Performance Measures -- Individual

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Research methodology : business and management contexts

Bryman, Alan, author.

Format:

Books

Publication Date

2014

Excerpt:

: Data gathering methods -- 9. Sampling -- 10. Surveys and questionnaires -- 11. Interviews and focus

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Introduction to social research : quantitative & qualitative approaches

Punch, Keith.

Companion website http://www.sagepub.co.uk/punch3e

Format:

Books

Publication Date

2014

Excerpt:

Social surveys -- Methodology.

Available: Copies:

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