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1.

Cover image for Service management : an integrated approach

Service management : an integrated approach

by

Looy, Bart van.

Format:

Books

Publication Date

2013 2011

Excerpt:

Services -- Gestion.

Available: Copies:

2.

Cover image for Knowledge management : an integrated approach

Knowledge management : an integrated approach

by

Jashapara, Ashok.

Format:

Books

Publication Date

2011

Excerpt:

Gestion des connaissances.

Available: Copies:

3.

Cover image for Integrated organisational communication

Integrated organisational communication

by

Barker, Rachel, 1958-

Format:

Books

Publication Date

2006

Excerpt:

Communication en gestion.

Available: Copies:

4.

Cover image for Thinkertoys : a handbook of creative-thinking techniques

Thinkertoys : a handbook of creative-thinking techniques

by

Michalko, Michael, 1940-

Sample text http://catdir.loc.gov/catdir/enhancements/fy1003/2005036213-s.html
Table of contents http://catdir.loc.gov/catdir/toc/ecip065/2005036213.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0909/2005036213-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0909/2005036213-d.html

Format:

Books

Publication Date

2006

Excerpt:

Gestion.

Available: Copies:

5.

Cover image for The business of tourism management

The business of tourism management

by

Beech, John G., 1947-

Format:

Books

Publication Date

2006

Excerpt:

Tourisme -- Gestion.

Available: Copies:

6.

Cover image for International encyclopedia of hospitality management

International encyclopedia of hospitality management

by

Pizam, Abraham.

Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013009176&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0726/2007390327-d.html
Credo Reference http://0-credoreference.com.emu.londonmet.ac.uk/book/esthospitality

Format:

Books

Publication Date

2005

Excerpt:

Accueil (tourisme) -- Gestion -- Encyclopédies.

Available: Copies:

7.

Cover image for Customer relationship management : concepts and tools

Customer relationship management : concepts and tools

by

Buttle, Francis.

Format:

Books

Publication Date

2004

Excerpt:

Usagers -- Gestion.

Available: Copies:

8.

Cover image for The sport business future

The sport business future

by

Smith, Aaron, 1972-

Table of contents http://catdir.loc.gov/catdir/toc/hol052/2004044507.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=015016229&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/bios/hol059/2004044507.html
Publisher description http://catdir.loc.gov/catdir/description/hol053/2004044507.html

Format:

Books

Publication Date

2004

Excerpt:

Sports -- Gestion -- Prévision.

Available: Copies:

9.

Cover image for International business : competing in the global marketplace

International business : competing in the global marketplace

by

Hill, Charles W. L.

Format:

Electronic Resources

Publication Date

2003

Excerpt:

Entreprises multinationales -- Gestion.

Available: Copies:

10.

Cover image for Retailing management

Retailing management

by

Levy, Michael, 1950-

Table of contents http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom_att_2=simple_viewer&user=GUEST&pid=717006

Format:

Electronic Resources

Publication Date

2001

Excerpt:

Commerce de détail -- Gestion.

Available: Copies:

11.

Cover image for Marketing planning & strategy

Marketing planning & strategy

by

Jain, Subhash C., 1942-

Format:

Books

Publication Date

1999

Excerpt:

Marketing -- Gestion.

Available: Copies:

12.

Cover image for Strategic market management

Strategic market management

by

Aaker, David A.

Table of contents http://catdir.loc.gov/catdir/toc/onix02/98016155.html
Table of contents http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=903731&custom_att_2=simple_viewer
Publisher description http://catdir.loc.gov/catdir/description/wiley031/98016155.html

Format:

Books

Publication Date

1998

Excerpt:

Marketing -- Gestion.

Available: Copies:

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Aaker, David A.

(1)

Angelopulo, G. C. (George Charles), 1956-

(1)

Barker, Rachel, 1958-

(1)

Beech, John G., 1947-

(1)

Bowersox, Donald J.

(1)

Buttle, Francis.

(1)

Chadwick, Simon, 1964-

(1)

Closs, David J.

(1)

Dierdonck, R. van (Roland)

(1)

(1)

Hill, Charles W. L.

(1)

Jain, Subhash C., 1942-

(1)

Jashapara, Ashok.

(1)

Levy, Michael, 1950-

(1)

Looy, Bart van.

(1)

Michalko, Michael, 1940-

(1)

Pizam, Abraham.

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Smith, Aaron, 1972-

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Weitz, Barton A.

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Westerbeek, Hans.

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(2)

Marketing -- Gestion.

(2)

Marketing -- Management.

(2)

(2)

Accueil (tourisme) -- Gestion -- Encyclopédies.

(1)

Administração de marketing.

(1)

Aspects socio-économiques.

(1)

Belanghebbenden.

(1)

Beziehungsmanagement.

(1)

(1)

Commerce de détail -- Gestion.

(1)

Commerce électronique.

(1)

Commerciële organisatie.

(1)

Communicatief handelen.

(1)

Communication dans les organisations.

(1)

Communication en gestion.

(1)

Communication en marketing.

(1)

Communication in management.

(1)

Communication in marketing.

(1)

Competition, International.

(1)

Concurrence internationale.

(1)

Creative ability in business.

(1)

Creative thinking.

(1)

Créativité dans les affaires.

(1)

(1)

Customer relations -- Management.

(1)

(1)

Distribution (économie politique) -- Gestion.

(1)

(1)

Entreprises multinationales - Gestion.

(1)

Entreprises multinationales -- Gestion.

(1)

Food service management -- Encyclopedias.

(1)

(1)

Gestion des connaissances.

(1)

(1)

Globalisierung.

(1)

(1)

Hospitality industry -- Encyclopedias.

(1)

Hospitality industry -- Management -- Encyclopedias.

(1)

Hospitality industry -- Management.

(1)

Hotel management -- Encyclopedias.

(1)

Hôtels -- Gestion -- Encyclopédies.

(1)

(1)

(1)

International business enterprises -- Management.

(1)

Internationale economie.

(1)

Internationales Management.

(1)

Internationalisatie.

(1)

Interne communicatie.

(1)

Klantenservice.

(1)

Klantgerichtheid.

(1)

Knowledge management.

(1)

Kundenmanagement.

(1)

Kunskapshantering.

(1)

(1)

Logistiek (economie)

(1)

Logistique (organisation)

(1)

Lärande organisationer.

(1)

Materials management.

(1)

Multinationales Unternehmen.

(1)

Organisationsförändringar.

(1)

Pensée créatrice.

(1)

Physical distribution of goods -- Management.

(1)

Planification stratégique.

(1)

Prospective technologique.

(1)

Retail trade -- Management.

(1)

Service industries -- Management.

(1)

Services -- Gestion.

(1)

Services -- Marketing.

(1)

(1)

Sports -- Aspect social.

(1)

Sports -- Aspect économique.

(1)

Sports -- Economic aspects.

(1)

Sports -- Gestion -- Prévision.

(1)

Sports -- Innovations.

(1)

Sports -- Social aspects.

(1)

Sports -- Technological innovations.

(1)

Sports administration -- Forecasting.

(1)

(1)

Strategisch management.

(1)

Tourism -- Encyclopedias.

(1)

Tourism -- Management.

(1)

Tourisme -- Gestion.

(1)

(1)

Usagers -- Gestion.

(1)

(1)

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