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13. 
Cover image for Check-in check-out : managing hotel operations
by 
Vallen, Gary K.
Format: 
Books
Publication Date 
2009
Excerpt: 
Hotel management.
Available: Copies:
14. 
Cover image for Public relations disasters : talespin--inside stories and lessons learnt
by 
McCusker, Gerry, 1962-
Format: 
Books
Publication Date 
2006 2005
Excerpt: 
-- Philanthropy -- A good strategic fit? -- Photocalls -- Hotel reservations over photocall -- Political PR
Available: Copies:
15. 
Cover image for Accounting and financial management : developments in the international hospitality industry
by 
Harris, Peter J. (Peter James), 1944-
Format: 
Books
Publication Date 
2006
Excerpt: 
Accounting and financial management : developments in the international hospitality industry /
Available: Copies:
18. 
Cover image for Hospitality sales : selling smarter
by 
Siguaw, Judy A.
Format: 
Books
Publication Date 
2004
Excerpt: 
presentation -- Handling objections -- Gaining commitment -- Post-sale follow-up -- Hotel contracts
Available: Copies:
19. 
Cover image for Introduction to hospitality management
by 
Walker, John R., 1944-
Format: 
Books
Publication Date 
2004
Excerpt: 
Introduction to hospitality management / Walker, John R., 1944-
Available: Copies:
20. 
Cover image for Hospitality and travel marketing
by 
Morrison, Alastair M.
Format: 
Books
Publication Date 
2002
Excerpt: 
"For those who are seeking a career in hospitality, hotel, and restaurant management, this edition
Available: Copies:
21. 
Cover image for Front office operations and management
by 
Ismail, Ahmed
Format: 
Books
Publication Date 
2002
Excerpt: 
Hotel management.
Available: Copies:
by 
Stipanuk, David M.
Format: 
Books
Publication Date 
2002
Excerpt: 
Hospitality facilities management and design / Stipanuk, David M.
Available: Copies:
23. 
Cover image for Principles of hotel front office operations
by 
Baker, Sue, 1952-
Format: 
Books
Publication Date 
2000
Excerpt: 
Hotel management -- Problems, exercises, etc.
Available: Copies:
24. 
Cover image for Front office : procedures, social skills, yield and management
by 
Abbott, Peter.
Format: 
Books
Publication Date 
1999
Excerpt: 
Hotel management.
Available: Copies:
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