Organisational behaviour : global and Southern African perspectives / Robbins, Stephen P., 1943

-- Chapter 3. Market characteristics -- Chapter 4. Culture and sub-culture -- Chapter 5. Reference groups and

-- Emotions and moods -- Personality and values -- Perception and individual decision making -- Motivation

Organisational behaviour : global and Southern African perspectives / Robbins, Stephen P., 1943-

-- Culture and subculture -- Reference groups and social class -- Personal characteristics -- Customer

: personality / The big five versus the Myers-Briggs / Adaptors and innovators : why new initiatives get blocked

employee's potential -- Organizational culture and ethics -- International OB: managing across cultures

. Conflict and Negotiation -- The Organization System. Foundations of Organization Structure. Technology and

, emotions, and psychographics -- Customer attitudes: cognitive and affective -- Market differentiation and