Cover image for Administrative assistant's & secretary's handbook
Title:
Administrative assistant's & secretary's handbook
Author:
Stroman, James.
ISBN:
9780814427620

9780814407844
Personal Author:
Edition:
2nd ed.
Publication Information:
New York : American Management Association, ©2004.
Physical Description:
1 online resource (xvii, 556 pages) : illustrations
General Note:
Includes index.
Contents:
Preliminaries; Contents; 1. Overview for the New Administrative Assistant; 2. Daily Routine; 3. Telephone Usage; 4. Mail Services and Shipping; 5. Travel Arrangements; 6. Meetings; 7. Keeping Accurate Records; 8. Office Machines; 9. Telecommunications Equipment; 10. Computer Hardware; 11. Computer Software; 12. Database Management; 13. Computer Networking; 14. E-Mail; 15. Using the Internet; 16. Spreadsheet Software; 17. Data Security; 18. Keyboarding Skills; 19. Word Processing; 20. Desktop Publishing; 21. Multimedia and Presentation Software; 22. Office Ergonomics.
Abstract:
The most thorough career guide for administrative professionals now addresses the latest issues in a new second edition.
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