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1. 
Cover image for Emotional intelligence : achieving academic and career excellence
Emotional intelligence : achieving academic and career excellence
by 
Nelson, Darwin B.
Format: 
Books
Publication Date 
2011
Excerpt: 
Management -- Leadership Skills: Social awareness, Empathy, Decision making, and Positive influence -- Self
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2. 
Cover image for Person-centred communication : theory and practice
Person-centred communication : theory and practice
by 
Grobler, H. D. (Hanka Dorothee)
Format: 
Books
Publication Date 
2003
Excerpt: 
symbolized experiences -- Attentiveness -- Listening -- Empathy -- Putting thinking and values into practice
Available: Copies:
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