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1. 
Cover image for Administrative assistant's and secretary's handbook
Administrative assistant's and secretary's handbook
by 
Stroman, James.
Table of contents http://catdir.loc.gov/catdir/toc/ecip0718/2007020971.html
Format: 
Books
Publication Date 
2008
Excerpt: 
Office practice -- Handbooks, manuals, etc.
Available: Copies:
2. 
Cover image for Rome The complete second season = Roma : ikinci sezonun tüm bölümleri
Rome The complete second season = Roma : ikinci sezonun tüm bölümleri
Rome The complete second season = Roma : ikinci sezonun tüm bölümleri
by 
Papazian, Robert A.
Format: 
Books
Publication Date 
2008
Excerpt: 
British Broadcasting Corporation. Television Service.
Available: Copies:
3. 
Cover image for Service delivery
Service delivery
by 
Great Britain. Office of Government Commerce.
Format: 
Books
Publication Date 
2007 2001
Excerpt: 
Service delivery / Great Britain. Office of Government Commerce.
Available: Copies:
4. 
Cover image for Service support.
Service support.
by 
Great Britain. Office of Government Commerce.
Format: 
Books
Publication Date 
2007 2000
Excerpt: 
Service support. Great Britain. Office of Government Commerce.
Available: Copies:
5. 
Cover image for 5S for service organizations and offices : a lean look at improvements
5S for service organizations and offices : a lean look at improvements
by 
Sarkar, Debashis.
Table of contents http://www.loc.gov/catdir/toc/ecip0518/2005024847.html
Format: 
Books
Publication Date 
2006
Excerpt: 
5S for service organizations and offices : a lean look at improvements / Sarkar, Debashis.
Available: Copies:
6. 
Cover image for Best face forward : why companies must improve their service interfaces with customers
Best face forward : why companies must improve their service interfaces with customers
Best face forward : why companies must improve their service interfaces with customers
by 
Rayport, Jeffrey F.
Table of contents http://www.loc.gov/catdir/toc/ecip0414/2004002104.html
Format: 
Books
Publication Date 
2005
Excerpt: 
Best face forward : why companies must improve their service interfaces with customers / Rayport
Available: Copies:
7. 
Cover image for The role of the non-executive director in the small to medium-sized business
The role of the non-executive director in the small to medium-sized business
The role of the non-executive director in the small to medium-sized business
by 
Smithson, John, 1946-
Publisher description http://www.loc.gov/catdir/description/hol053/2003060852.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0615/2003060852-b.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0615/2003060852-t.html
Format: 
Books
Publication Date 
2003
Excerpt: 
Services Company -- 10. Specialist Clothing Manufacturer -- 11. Engineering Design Consultancy -- 12. Light
Available: Copies:
8. 
Cover image for ICT infrastructure management.
ICT infrastructure management.
by 
Great Britain. Office of Government Commerce.
Format: 
Books
Publication Date 
2002
Excerpt: 
ICT infrastructure management. Great Britain. Office of Government Commerce.
Available: Copies:
9. 
Cover image for Planning to implement service management
Planning to implement service management
by 
Lloyd, Vernon.
Format: 
Books
Publication Date 
2002
Excerpt: 
Service industries -- Information technology -- Management.
Available: Copies:
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