transportation -- Motor carriers -- Railroads -- Airlines -- Water carriers and pipelines -- Third party

Whole Foods Market, Southwest Airlines, Costco, Google, Patagonia, The Container Store, UPS, and dozens

emerging technologies and the Internet, but to other industries--telecommunications, airlines, television

Solidarity -- Debonairs Pizza -- The Hotdog Café Story -- Low-cost airlines -- Value-based competiton in the

Tourism, the impact of low-cost airlines and the rapid growth of online travel, and the effects of the

Airlines -- Rates -- Australia.

Ch. 16. The HR Profession -- End-of-Text Case: Southwest Airlines: Can Luv Rule the World? -- End

-- Relationships between tour operators and charter airlines -- Airports -- Charter operations -- Costing charter