Search Results for Total quality management

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00000IIE

A guide to service desk concepts

Knapp, Donna, author.

https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live

Format:

Books

Publication Date

2014

Excerpt:

Management and Improvement Frameworks and Standards -- Total Quality Management (TQM) -- Six Sigma -- ISO

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Marketing management

Kotler, Philip.

Format:

Books

Publication Date

2000

Excerpt:

Marketing management / Kotler, Philip.

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Sports management : a guide to professional practice

Smith, Aaron, 1972-

Format:

Books

Publication Date

1999

Excerpt:

Sports management : a guide to professional practice / Smith, Aaron, 1972-

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Principles of total quality

Swift, J. A.

Format:

Books

Publication Date

1998

Excerpt:

Total quality management.

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Leading change

Kotter, John P., 1947-

Table of contents http://lcweb.loc.gov/catdir/toc/96-20263.html
Table of contents http://lcweb.loc.gov/catdir/toc/96020263.html
Table of contents http://www.gbv.de/dms/hbz/toc/ht007365423.pdf

Format:

Books

Publication Date

1996

Excerpt:

competitors - total quality management, reengineering, right sizing, restructuring, cultural change, and

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