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000IIE
Print
by 
Botha, Tersia, 1967-
Format: 
Books
Publication Date 
2024
Excerpt: 
Contemporary management principles / Botha, Tersia, 1967-
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2. 
Cover image for A guide to service desk concepts
by 
Knapp, Donna, author.
Format: 
Books
Publication Date 
2014
Excerpt: 
Management and Improvement Frameworks and Standards -- Total Quality Management (TQM) -- Six Sigma -- ISO
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3. 
Cover image for Organization development : behavioral science interventions for organization improvement
by 
French, Wendell L., 1923-
Format: 
Books
Publication Date 
1999
Excerpt: 
, Total Quality Management (TQM) and large-scale organizational change. Provides excellent coverage of the
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