Psychology themes and variations a South African perspective / Weiten, Wayne, 1950- author.

-- Chapter 3. Market characteristics -- Chapter 4. Culture and sub-culture -- Chapter 5. Reference groups and

-- Culture and subculture -- Reference groups and social class -- Personal characteristics -- Customer

Organisational behaviour : global and Southern African perspectives / Robbins, Stephen P., 1943-

-- Culture and subculture -- Reference groups and social class -- Personal characteristics -- Customer

. Market Segmentation. pt. II. The consumer as an individual. 4. Consumer Motivations -- 5. Personality and

-- Understanding work teams -- Communication -- Leadership and trust -- Power and politics -- Conflict and

-- Understanding work teams -- Communication -- Leadership and trust -- Power and politics -- Conflict and

employee's potential -- Organizational culture and ethics -- International OB: managing across cultures

. Conflict and Negotiation -- The Organization System. Foundations of Organization Structure. Technology and