Cover image for Communication skills for the healthcare professional
Title:
Communication skills for the healthcare professional
Author:
McCorry, Laurie Kelly, 1959-
ISBN:
9781582558141
Edition:
1st ed.
Publication Information:
Philadelphia : Wolters Kluwer/Lippincott Williams & Wilkins Health, ©2011.
Physical Description:
xii, 251 pages : illustrations ; 23 cm
Contents:
The communication process -- Nonverbal communication -- Verbal communication -- Professional communication and behavior -- Interviewing techniques -- Adapting communication to a patient's ability to understand -- Patient education -- Cultural sensitivity in healthcare communication -- Electronic communication -- Fundamental writing skills.
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