Environment -- Part II: Conceptual Foundations -- Chapter 4: Stakeholder Management and Communication

-- Cultural stereotyping -- How to listen effectively in an Intercultural environment -- Conclusion -- Summary

-- Environment -- Physical Appearance -- Body Movement -- Facial Behavior -- Touch -- Forming Relationships With

environment in the style it demands: clearly, concisely, powerfully, and with individuality. It also addresses

1. Communication in the business environment -- 2. Verbal communication as a mode of interaction