Title:
Effective organisational communication : perspectives, principles, and practices
Author:
Blundel, Richard.
ISBN:
9780273713753
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Edition:
3rd ed.
Publication Information:
Harlow, England ; New York : FT Prentice Hall, 2008.
Physical Description:
p. cm.
Contents:
1. Perspectives on communication -- Pt. I. Principles of communication -- 2. Breaking barriers: communication in practice -- 3. Using words: verbal communication -- 4. Making pictures: non-verbal communication -- 5. Developing arguments: persuasive communication -- 6. Establishing a dialogue: interactive communication -- 7. Making connections: organisational communication -- Pt. II. Communication in practice -- 8. Letters, e-mails and text messages -- 9. Reports, briefing papers and summaries -- 10. Advertisements, promotions, news releases and exhibitions -- 11. Interviews, questioning and listening -- 12. Presentations and audio-visual technologies -- 13. Meetings, teams and negotiations -- 14. Communication in perspective.
Abstract:
"Effective Organisational Communication is a comprehensive introduction to the principles of effective communication within and between organisations. Combining a strong theoretical grounding and real-world examples, it encourages students to explore fresh perspectives, challenge popular assumptions and gain new insights, while also developing practical communication skills." "Effective Organisational Communication is suitable for undergraduate and masters-level courses in Business Communication, Management Skills, International Management and Organisational Behaviour. It also provides an accessible overview for the general reader."--BOOK JACKET.
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