by
FitzRoy, Peter T.
Format:
Books
Publication Date
2012
Excerpt:
-- Benchmarking -- Need for a set of measures -- 12.3.Developing a performance measurement system -- Identifying
by
Morris, Peter W. G.
Publisher description http://www.loc.gov/catdir/enhancements/fy0739/2007027373-d.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0739/2007027373-t.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0739/2007027373-b.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0739/2007027373-t.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0739/2007027373-b.html
Format:
Books
Publication Date
2007
Excerpt:
: benchmarking, maturity, modeling, Gap analyses, and ROI studies / C. William Ibbs, Justin M. Reginato, and
by
Murphy, John A., 1948-
Table of contents http://www.loc.gov/catdir/toc/ecip0515/2005020017.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005020017-d.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005020017-d.html
Format:
Books
Publication Date
2006
Excerpt:
Framework. Developed from a customer profitability benchmarking study conducted by the authors across
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