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1. 
Cover image for Best face forward : why companies must improve their service interfaces with customers
Best face forward : why companies must improve their service interfaces with customers
by 
Rayport, Jeffrey F.
Table of contents http://www.loc.gov/catdir/toc/ecip0414/2004002104.html
Format: 
Books
Publication Date 
2005
Excerpt: 
the same time, networked "smart" technologies - from Web sites in retailing to kiosks in shopping
Available: Copies:
2. 
Cover image for Competitive intelligence
Competitive intelligence
by 
West, Christopher, 1940-
Table of contents http://catdir.loc.gov/catdir/toc/fy02/2001032788.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0612/2001032788-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0612/2001032788-d.html
Format: 
Books
Publication Date 
2001
Excerpt: 
Engines and Web Crawlers -- Intelligence Content of the Web -- Short Cuts -- Discussion Forums
Available: Copies:
3. 
Cover image for South African law of trademarks, unlawful competition, company names and trading styles
South African law of trademarks, unlawful competition, company names and trading styles
South African law of trademarks, unlawful competition, company names and trading styles
by 
Webster, G. C. (Geoffrey Charles), 1928-
Format: 
Books
Publication Date 
1997
Excerpt: 
346.488 WEB
Available: Copies:
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