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1. 
Cover image for Dealing with Darwin : how great companies innovate at every phase of their evolution
Dealing with Darwin : how great companies innovate at every phase of their evolution
by 
Moore, Geoffrey A., 1946-
Format: 
Books
Publication Date 
2006
Excerpt: 
Dealing with Darwin : how great companies innovate at every phase of their evolution / Moore
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2. 
Cover image for Best face forward : why companies must improve their service interfaces with customers
Best face forward : why companies must improve their service interfaces with customers
by 
Rayport, Jeffrey F.
Table of contents http://www.loc.gov/catdir/toc/ecip0414/2004002104.html
Format: 
Books
Publication Date 
2005
Excerpt: 
- akin to what transpired in agriculture and manufacturing a century ago - is sparking a revolution in
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