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1. 
Cover image for Negotiating success : tips and tools for building rapport and dissolving conflict while still getting what you want
Negotiating success : tips and tools for building rapport and dissolving conflict while still getting what you want
by 
Hornickel, Jim, 1952-
Format: 
Books
Publication Date 
2014
Excerpt: 
parties. Offers tips and tools, such as how to use positive psychology to unite your team, emotional
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2. 
Cover image for The social psychology of group identity and social conflict : theory, application, and practice
The social psychology of group identity and social conflict : theory, application, and practice
by 
Hamilton, V. Lee.
Table of contents http://www.loc.gov/catdir/toc/ecip047/2003017996.html
Format: 
Books
Publication Date 
2004
Excerpt: 
The social psychology of group identity and social conflict : theory, application, and practice /
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