IIE Logo

IIE
Switch to list view
Switch to thumbnail view
Select an Action
8 Results Found Subscribe to search results
00000000IIE
Print
1. 
Cover image for The solution-centric organization
The solution-centric organization
by 
Eades, Keith M.
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0632/2006008289-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0632/2006008289-d.html
Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006008289.html
Format: 
Books
Publication Date 
2006
Excerpt: 
The solution-centric organization / Eades, Keith M.
Available: Copies:
2. 
Cover image for Managing service excellence : the ultimate guide to building and maintaining a customer-centric organization
Managing service excellence : the ultimate guide to building and maintaining a customer-centric organization
by 
Crutcher, C. William, author.
Format: 
Books
Publication Date 
2014
Excerpt: 
organization / Crutcher, C. William, author.
Available: Copies:
3. 
Cover image for Organizational behavior : improving performance and commitment in the workplace
Organizational behavior : improving performance and commitment in the workplace
by 
Colquitt, Jason.
Format: 
Books
Publication Date 
2011
Excerpt: 
Organizational behavior : improving performance and commitment in the workplace / Colquitt, Jason.
Available: Copies:
4. 
Cover image for Organizational behavior : improving performance and commitment in the workplace
Organizational behavior : improving performance and commitment in the workplace
by 
Colquitt, Jason.
Format: 
Books
Publication Date 
2008
Excerpt: 
Organizational behavior : improving performance and commitment in the workplace / Colquitt, Jason.
Available: Copies:
5. 
Cover image for Passionate and profitable : why customer strategies fail and ten steps to do them right
Passionate and profitable : why customer strategies fail and ten steps to do them right
by 
Arussy, Lior.
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0617/2004022230-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0617/2004022230-d.html
Table of contents only http://www.loc.gov/catdir/toc/ecip051/2004022230.html
Format: 
Books
Publication Date 
2005
Excerpt: 
choice 5--what kind of relationships do we seek? -- Critical choice 6--how do we change our organization
Available: Copies:
6. 
Cover image for Revolutionize your customer experience / Colin Shaw.
Revolutionize your customer experience / Colin Shaw.
Revolutionize your customer experience / Colin Shaw.
by 
Shaw, Colin, 1928-
Contributor biographical information http://www.loc.gov/catdir/bios/hol059/2004056536.html
Publisher description http://www.loc.gov/catdir/description/hol054/2004056536.html
Table of contents http://www.loc.gov/catdir/toc/hol052/2004056536.html
Format: 
Books
Publication Date 
2005
Excerpt: 
- Transactional - Enlightened - Natural. This tool enables organizations to analyze their internal Customer
Available: Copies:
7. 
Cover image for The agenda : what every business must do to dominate the decade
The agenda : what every business must do to dominate the decade
The agenda : what every business must do to dominate the decade
by 
Hammer, Michael, 1948-
Format: 
Books
Publication Date 
2001
Excerpt: 
Organizational effectiveness.
Available: Copies:
8. 
Cover image for Aftermarketing : how to keep customers for life through relationship marketing
Aftermarketing : how to keep customers for life through relationship marketing
by 
Vavra, Terry G.
Format: 
Books
Publication Date 
1995
Excerpt: 
Customer Programs -- Ch. 9. Building an Internal Organization to Support Aftermarketing.
Available: Copies:
Limit Search Results
Access Level
Author
Format
Material Type
Language
Library
Shelf Location
Publication Date
Subject
Item Available
Advanced Search Location