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1. 
Cover image for Outside innovation : how your customers will co-design your company's future
Outside innovation : how your customers will co-design your company's future
Outside innovation : how your customers will co-design your company's future
by 
Seybold, Patricia B.
Format: 
Books
Publication Date 
2006
Excerpt: 
Outside innovation : how your customers will co-design your company's future / Seybold, Patricia B.
Available: Copies:
2. 
Cover image for Brand storytelling : put customers at the heart of your brand story
Brand storytelling : put customers at the heart of your brand story
by 
Rodriguez, Miri, author.
Format: 
Books
Publication Date 
2023
Excerpt: 
the story -- The story design playbook: a step-by-step guide to help you design your brand story
Available: Copies:
3. 
Cover image for The power of appreciative inquiry : a practical guide to positive change
The power of appreciative inquiry : a practical guide to positive change
The power of appreciative inquiry : a practical guide to positive change
by 
Whitney, Diana Kaplin.
Format: 
Books
Publication Date 
2010
Excerpt: 
interviews and more -- Dream : visions and voices of the future -- Design : giving form to values and ideals
Available: Copies:
4. 
Cover image for Publish and prosper : blogging for your business
Publish and prosper : blogging for your business
by 
Byron, D. L.
Format: 
Books
Publication Date 
2006
Excerpt: 
Web sites -- Design.
Available: Copies:
5. 
Cover image for Handbook of customer satisfaction and loyalty measurement
Handbook of customer satisfaction and loyalty measurement
Handbook of customer satisfaction and loyalty measurement
by 
Hill, Nigel, 1952-
Format: 
Books
Publication Date 
2006
Excerpt: 
-- 9. Survey options -- 10. Questionnaire design -- 11. Interviewing kills -- 12. Analysis and
Available: Copies:
6. 
Cover image for Culture and positioning as determinants of strategy : personality and the business organization
Culture and positioning as determinants of strategy : personality and the business organization
by 
Ellson, Tony, 1953-
Table of contents http://www.loc.gov/catdir/toc/fy046/2003065683.html
Publisher description http://www.loc.gov/catdir/description/hol053/2003065683.html
Contributor biographical information http://www.loc.gov/catdir/bios/hol056/2003065683.html
Format: 
Books
Publication Date 
2004
Excerpt: 
strategy -- 5. Reports from contemporary business -- Pt. III. Research design and methodology -- 6. In
Available: Copies:
7. 
Cover image for Advances in relationship marketing
Advances in relationship marketing
Advances in relationship marketing
by 
Payne, Adrian.
Inhaltsverzeichnis
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=007108218&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Format: 
Books
Publication Date 
1995
Excerpt: 
. Improving the Quality of Services Marketing: Service (Re)design is the Critical Link / David Ballantyne
Available: Copies:
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